setup_constants undefined, make plugin deactivated automatically

  • Resolved ekobayu

    (@ekobayu)


    1 year, 1 month ago

    Hello,

    I got error setup_constant that make strong testimonial automatically disabled. Could you help me how to resolve it? I’m using latest plugin version 3.2.7 . Here is the error log:

    [19-Apr-2025 00:45:55 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Strong_Testimonials::setup_constants() in /home/myedu619/public_html/wp-content/plugins/strong-testimonials/class-strong-testimonials.php:73
    Stack trace:
    #0 /home/myedu619/public_html/wp-content/plugins/strong-testimonials/strong-testimonials.php(68): Strong_Testimonials::instance()
    #1 /home/myedu619/public_html/wp-content/plugins/strong-testimonials/strong-testimonials.php(73): WPMST()
    #2 /home/myedu619/public_html/wp-settings.php(526): include_once('/home/myedu619/...')
    #3 /home/myedu619/public_html/wp-config.php(82): require_once('/home/myedu619/...')
    #4 /home/myedu619/public_html/wp-load.php(50): require_once('/home/myedu619/...')
    #5 /home/myedu619/public_html/wp-blog-header.php(13): require_once('/home/myedu619/...')
    #6 /home/myedu619/public_html/index.php(17): require('/home/myedu619/...')
    #7 {main}
      thrown in /home/myedu619/public_html/wp-content/plugins/strong-testimonials/class-strong-testimonials.php on line 73

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • cristinnaiulia

    (@cristinnaiulia)

    1 year, 1 month ago

    Hello @ekobayu,

    To assist you more effectively, could you please provide the versions of WordPress and PHP you are currently using?

    You can find this information by navigating to WordPress Admin > Tools > Site Health > Info.

    Warm regards,
    Cristina

    Thread Starter ekobayu

    (@ekobayu)

    1 year, 1 month ago

    Hi @cristinnaiulia

    Thank you for assist me. Here is the detail:

    PHP: 7.4.33 (Supports 64bit values)

    WordPress: 6.7.2

    beatrice12

    (@beatrice12)

    1 year, 1 month ago

    Hello @ekobayu,

    We recommend reinstalling the plugin. Please do not click “Uninstall”, as that could remove your testimonials data. Instead, go to Dashboard > Plugins, search for Strong Testimonials, then deactivate and delete it. After that, search for our plugin, then install and activate it.

    Also, your WordPress and PHP versions are a bit outdated. Updating them can help avoid compatibility issues.

    Before making any changes, we recommend backing up your site to keep everything safe.

    Let us know if you need help with any step!

    Warmly,

    Beatrice.

    Thread Starter ekobayu

    (@ekobayu)

    1 year, 1 month ago

    Hello @beatrice12

    Ok thank you for the help. it’s worked. I’m also disable the automatic plugin update.

    • This reply was modified 1 year, 1 month ago by ekobayu.
Viewing 4 replies - 1 through 4 (of 4 total)

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