Hello,
Kindly share the website URL where you facing this issue and let us know the demo name which you are trying to install.
In addition, Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?
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This reply was modified 4 years, 7 months ago by
Abhishek.
Hello,
It’s https://gecob.pt/gecobWP/ and I was trying to run SetupWizard but, not being able to run the wizard, I tried “Install Demos” option to install the “Lawyer” demo but it keeps saying that it’s importing the XML Data but never ends and no data gets installed.
I’m including the Elementor report as requested.
Thanks
== Server Environment ==
Operating System: WINNT
Software: Microsoft-IIS/8.5
MySQL version: MySQL Community Server (GPL) v5.7.27
PHP Version: 7.4.23
PHP Max Input Vars: 1000
PHP Max Post Size: 256M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: There are some writing permissions issues with the following directories/files:
- WordPress root uploads directory
- WordPress root directory
Elementor Library: Connected
== WordPress Environment ==
Version: 5.8.1
Site URL: https://gecob.pt/gecobWP
Home URL: https://gecob.pt/gecobWP
WP Multisite: No
Max Upload Size: 256 MB
Memory limit: 256M
Permalink Structure: /%postname%/
Language: pt-PT
Timezone: 0
Admin Email: [email protected]
Debug Mode: Inactive
== Theme ==
Name: OceanWP
Version: 3.0.7
Author: Nick
Child Theme: No
== User ==
Role: administrator
WP Profile lang: pt_PT
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36
== Active Plugins ==
Elementor
Version: 3.4.7
Author: Elementor.com
Ocean Extra
Version: 1.8.3
Author: OceanWP
Ocean Social Sharing
Version: 2.0.0
Author: OceanWP
WP Database Reset
Version: 3.21
Author: WebFactory Ltd
WPForms Lite
Version: 1.7.0
Author: WPForms
== Elementor - Compatibility Tag ==
== Elements Usage ==
== Log ==
Log: showing 5 of 52021-11-01 15:18:14 [info] elementor::elementor_updater Started
2021-11-01 15:18:14 [info] Elementor/Upgrades - _on_each_version Start
2021-11-01 15:18:14 [info] Elementor/Upgrades - _on_each_version Finished
2021-11-01 15:18:14 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.4.6',
'to' => '3.4.7',
)]
2021-11-01 15:18:14 [info] Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.4.6',
'to' => '3.4.7',
)]
Hello,
I apologize for the trouble.
There was an issue with the demo import with wizard but we have fixed this now and you will get an update for the fixes very soon.
For now, I would request you to kindly install the demo via Theme Panel > Install Demo, instead of using the wizard setup.
Please download the lawyer demo template files and try to import the demo manually, download the attached files. and import them by following the below steps.
https://github.com/oceanwp/oceanwp-sample-data
https://docs.oceanwp.org/article/52-importing-the-sample-data
1. Import sample-data.xml file from Tools > Import, and Run WordPress Importer from here and import the XML file.
2. Import the oceanwp-export.dat file from the Theme Panel > Import/Export, and import the .dat file.
3. Install the widget Import-export plugin, Go to Tools > widget Importer & Exporter, from here import the widgets.wie file.
Go to Settings > Reading, select the static home page and post page.
and go to appearance > menu, and assign the menu to the main menu.
Hope this helps.
