Several Issues

  • Resolved Mr. Peri

    (@mr-peri)


    10 years, 1 month ago

    Hi,

    I installed your plugin just today and am experiencing a couple of issues. If you can send me your email I can send you screenshots.

    The issues are:
    1. On the Checkout page I don’t get the option to choose my country, so when I check out it throws an error as I am missing a field.
    2. If I add extra fields to the billing form it doesn’t show on the Checkout page, it does however show on the My Account page if I want to add a billing address from there.
    3. It doesn’t put the fields in the order I arranged them in and puts extra fields on the billing address form that I didn’t ad and doesn’t appear on my backend.
    4. On the My Account page it messes up all the form fields, at suburb it gives the Town placeholder and at the Town field it gives a dropdown for state/province. Same at the billing address on the My Account page. It also messes the spacing of the fields up.
    5. Since the extra fields I added on the billing form don’t show, I added an additional form. The 1st field is a “select options” field type, according to the steps I entered the various dropdown options correctly, but it doesn’t show correctly in the actual dropdown on the Checkout page, it just shows exactly how I typed it “option | option | option | option”, so not sure if I am doing this correctly.

    The client’s site is still on a demo domain:
    http://aviation.peridemo.co.za/checkout/
    http://aviation.peridemo.co.za/my-account/edit-address/billing/
    http://aviation.peridemo.co.za/my-account/edit-address/shipping/

    https://ww.wp.xz.cn/plugins/woocommerce-checkout-manager/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Visser

    (@visser)

    10 years, 1 month ago

    Hi Mr. Peri, thanks for getting in touch and taking the time to raise these issues. I don’t have the capability to manage support via e-mail for this Plugin yet (it’s in the works), in the interim can you upload your screenshots to an image sharing service or host privately and paste the links in a response.

    Happy to work through each issue raised here and provide early Plugin releases in link form here for you to validate that each issue is resolved. I’ve got enough to get started to will look at this tomorrow, today I am busy maintaining support for my Pro community of existing WooCommerce Plugins.

    Thread Starter Mr. Peri

    (@mr-peri)

    10 years, 1 month ago

    Thanks for the swift reply. If you follow the links I provided you can see the form fields issues I am referring to, the odd spacing, the wrong field names, the missing city, etc. When you hover on Order Now tab and go to the My Account page you’ll be able to register then see the issues on the billing and shipping forms there. Let me know once you have registred, then i’ll bump your role up so you can access the back-end.

    Michael Visser

    (@visser)

    10 years, 1 month ago

    Hi Mr. Peri, I’ve done just that and been able to see the “Country is a required field” where the Country is not visible on the Checkout page.

    It’s not hidden by CSS so it’s been removed via the Checkout Filters.

    I’ll get the Store Exporter Deluxe Plugin update out in the next two hours then we can look at this together, I’m not sure if my test Order went through as I cannot complete Checkout on your site.

    Thread Starter Mr. Peri

    (@mr-peri)

    10 years, 1 month ago

    It is in the list on he backend, but doesn’t appear on the actual form. I did not receive a test buy.
    Let me know when you regestered an account so I can bump up your user role so you can access the back-end if you need to

    Michael Visser

    (@visser)

    10 years, 1 month ago

    Mr. Peri, I’ve made an account (support), ping me via that e-mail address linked to the User 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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