Several wordpress issues

  • vanepy

    (@vanepy)


    5 years, 5 months ago

    Hi there,

    since today I am having several issues with my page:

    – Slide on Home page is gone (page starts with second section now)
    – On the work with me page, the drop-down menu cannot be opened anymore
    – My testimonials are gone even though I can still see them in the section editing part

    These are the first ones I came across but there might be more.

    Please advise on what to do here since I have put a lot of work into this and just recently finished everything and now that the page will be promoted next week these issues are a major problem for me.

    Thanks very much in advance!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • corrinarusso

    (@corrinarusso)

    5 years, 5 months ago

    > Slide on Home page is gone (page starts with second section now)

    There’s supposed to be a slider on the homepage ? or a video you mean?
    See here – you can see the jQuery error being thrown from LearnPress :

    View post on imgur.com

    which is also having a conflict with there Background Video :
    ‘BackgroundVideo.Module.trigger’

    > On the work with me page, the drop-down menu cannot be opened anymore

    Yes.
    It’s the same jQuery error.

    There are sooooooo many plugins and assets on your site right now, it’s very hard to troubleshoot. I would recommend turning off or deleting all your plugins and adding them back back in one by one. There may be a conflict happening.

    Also – did the WordPress core auto-update yesterday from 5.5 to 5.6 ?

    JNashHawkins

    (@jnashhawkins)

    5 years, 5 months ago

    Your theme appears to be a commercial theme…

    You should contact the theme author for help with those theme based problems.

    EDIT:

    Oh, no… I just checked and the author looks to be Klasikthemes who doesn’t provide any support for that theme.

    I’m sorry – we’ll do what we can to help.

    • This reply was modified 5 years, 5 months ago by JNashHawkins.
    Thread Starter vanepy

    (@vanepy)

    5 years, 5 months ago

    Amazing! Just deactivated Learnpress and everything seems to be working again. Thanks for the quick support 🙂

    corrinarusso

    (@corrinarusso)

    5 years, 5 months ago

    Lol, okay but ……….. that’s not really a solution if you need to use LearnPress on your site!

    Thread Starter vanepy

    (@vanepy)

    5 years, 5 months ago

    I don´t for now – so at least a short-term solution. If you have a long-term one, I would love to hear it!

    corrinarusso

    (@corrinarusso)

    5 years, 5 months ago

    I would open a support ticket with the theme developer, and let them know there is a conflict between their Theme and LearnPress.

Viewing 6 replies - 1 through 6 (of 6 total)

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