Severe synchronization problem

  • Resolved jonathant12

    (@jonathant12)


    3 years, 11 months ago

    Hey,
    I recently started having a serious problem syncing the products on the site with the Facebook catalog.
    The site is connected using the “Facebook to Woocomerce” plugin and also via the API.
    Every day some products go off sync and I have to go manually and sync every few hours.
    Really frustrating.

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  • Tamirat B. (a11n)

    (@tamirat22)

    3 years, 11 months ago

    Hello @jonathant12!

    Thanks for reaching out!

    I recently started having a serious problem syncing the products on the site with the Facebook catalog.

    Could you please try re-connecting the Facebook for WooCommerce plugin by following the guide here and let us know if it helps?

    There is also a brief checklist here to see what could be preventing your products from syncing properly.

    Please go through the above steps and let us know if the issue still persists.

Viewing 1 replies (of 1 total)

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