SG Cache problem with mobile menu

  • Resolved areijs

    (@areijs)


    5 years, 4 months ago

    Hello,

    I noticed that my menu does not work properly in mobile view.

    Here is how you reproduce the issue:

    1) go to: koffiekwaliteit.nl and view this on your mobile for instance iPhone with Safari
    2) tap menu button and select a product category, for instance ‘koffiebonen’
    3) now leave it like that for some time and scroll a bit on the page
    4) tap again on the mobile menu button
    5) now you see that the product categories are no longer highlighted and not clickable anymore.
    6) only after refreshing page, all is working properly again.

    This problem does not happen in desktop view.

    Hope you can find the cause because it is very frustrating for many mobile users.

    Many thanks in advance, Arien

Viewing 1 replies (of 1 total)
  • Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    5 years, 4 months ago

    Hello there @areijs,

    We had a look at your website but by the looks of it, the issue you are experiencing is not caused by our plugin.

    I would suggest double-checking the style properties you are using for your mobile menu. Keep in mind that this temporary block of the menu may be caused by another plugin, theme settings, a style that is not defined properly, or another script changing the behaviour for mobile view.

    Kind regards,
    Stoyan

Viewing 1 replies (of 1 total)

The topic ‘SG Cache problem with mobile menu’ is closed to new replies.