Share Button Dissaappeared

  • Resolved saimrasheed

    (@saimrasheed)


    2 years, 10 months ago

    Hi, The Share Buttons suddenly dissaappeared from my posts and not showing.

    I have de activated Plugin, and did set-up again, still dissaappeared

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter saimrasheed

    (@saimrasheed)

    2 years, 10 months ago

    Additionally there is No save Button showing

    Plugin Author ShareThis

    (@sharethis)

    2 years, 10 months ago

    Hello @saimrasheed,

    Thank you for reaching out and for providing detailed information about the issue you’re experiencing. We sincerely apologize for any inconvenience this has caused. Your feedback is invaluable to us and we appreciate your patience as we work towards a resolution.

    We want to assure you that we have escalated your concern to our engineering team. They are already looking into it and actively working on a fix. We understand how critical this feature is to the functionality of your site.

    We will follow up with you as soon as we have an update. Thank you again for your patience and understanding.

    Best regards,

    Plugin Author ShareThis

    (@sharethis)

    2 years, 9 months ago

    Hello @saimrasheed,

    We’re pleased to inform you that our team has addressed the issue you reported. We released an update to our ShareThis plugin that contains the necessary fixes. To apply these fixes, please make sure you install the latest version of our plugin.

    If you continue to experience any issues or if the buttons do not reappear after the update, please let us know and we will gladly assist further.

    Thank you for your patience and understanding.

    Best Regards,

    Thread Starter saimrasheed

    (@saimrasheed)

    2 years, 9 months ago

    Thanks for reply. Buttons are now working and save/update option are now available.

    still there are errors.

    1. Bottom of Body Display option when i turn it on, then update, the option still shows off.
    2. also margin when i turned it on, and update. Margin button still shows off
    Plugin Author ShareThis

    (@sharethis)

    2 years, 9 months ago

    Hello @saimrasheed,

    Thank you for bringing this to our attention.

    We have already forwarded this request to our engineering team, once we got more details we will update this forum with an answer.

    We appreciate your patience and understanding.
    -ShareThis Support

    Plugin Author ShareThis

    (@sharethis)

    2 years, 7 months ago

    Hello,

    We appreciate your patience with this report.

    We are pleased to inform you that the issue you’ve reported about not being able to update the WordPress display settings in the ShareThis buttons has been fixed.

    Please, install the newest version, 2.1.9, in order to carry this fixes to your WordPress website.

    Let us know if you have further questions.

    Best Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

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