Plugin Contributor
csonnek
(@csonnek)
Happiness Rocketeer 🚀
Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.
If you want it to remain private, you can also contact us via this contact form:
http://jetpack.me/contact-support/
Thanks!
Thread Starter
coope
(@coope)
Plugin Contributor
csonnek
(@csonnek)
Happiness Rocketeer 🚀
Thank you!
The issue is that your theme has an outdated version of jQuery and it’s overriding the built-in jQuery library that’s part of WordPress.
You should contact your theme’s author and have them update the theme to remove this script:
<script type='text/javascript' src='http://cppcooper.com/wp-content/themes/GroundUp-Substance/_js/jquery.min.js?ver=4.4.2'></script>
And instead they should be enqueuing jQuery using wp_enqueue_script(); instead of loading its own copy in the theme.
I hope that helps! Marking as resolved as this is a theme issue.
Thread Starter
coope
(@coope)
Thanks for pointing me in the right direction. I made the wordpress theme btw. The built in jQuery doesn’t seem to fix the issue, and in fact a lot of other working features break if I swap it for mine.
Thread Starter
coope
(@coope)
Actually, I’ve replaced all the javascript includes with the javascript files listed on a 2014 themed page. (where the share button worked) Still doesn’t work.
Maybe I am trying too hard to hack a solution here, but it would seem that what you’ve indicated to be the problem is possibly only part of the problem.
I don’t seem to find any sharing buttons on your site at the moment. Did you end up removing them all?
If so, could you add them back so I can take a closer look?
Thanks!
Thread Starter
coope
(@coope)
Sure, is there a particular way you’d like me to set things up? Or simply add the buttons back?
edit: the buttons are there, but the javascripting is all the way it was before I started trying to fix the buttons in the theme.
Thank you.
A specific Jetpack file appears to be missing from your site: sharing.js.
Do you happen to use a plugin or some code to stop Jetpack from adding that file to your site?
Thread Starter
coope
(@coope)
None that I am aware.
I don’t mind adding it manually to my theme. It is probably something I’ve done in one of my functions that somehow inadvertently removed it.
Thread Starter
coope
(@coope)
Cool, I found it on the 2014 theme and added it above <?php wp_footer() ?>
Seems to be resolved now.
<script type='text/javascript'>
/* <![CDATA[ */
var sharing_js_options = {"lang":"en","counts":"1"};
/* ]]> */
</script>
<script type='text/javascript' src='http://cppcooper.com/wp-content/plugins/jetpack/modules/sharedaddy/sharing.js?ver=3.9.4'></script>
<script type="text/javascript">
(function() {
var request, b = document.body, c = 'className', cs = 'customize-support', rcs = new RegExp('(^|\\s+)(no-)?'+cs+'(\\s+|$)');
request = true;
b[c] = b[c].replace( rcs, ' ' );
b[c] += ( window.postMessage && request ? ' ' : ' no-' ) + cs;
}());
</script>
<?php wp_footer(); ?>
I would recommend against adding this to your theme manually, as the code you’ve inserted isn’t dynamic, and won’t be updated when Jetpack is updated. Instead, I’d recommend that you look for the function removing the resource in your theme. Since the resource appears again when switching back to 2014, we can confirm that your theme is causing this issue.
Let me know how it goes.
