Hi there, @kaostc,
Jetpack Social does not support manual sharing or re-sharing for custom post types (like tribe_events) by default. This is why you don’t see the manual share option for events, even though it’s available for posts.
One alternative would be to simply re-sharing manually, by copying the event’s URL and manually share it on your social platforms. This is not as seamless as the Jetpack workflow for posts, but works universally 🙂
If you’re looking for some code customisation to help you with that, you may want to look at this page and see if you can adjust the code there to allow re-sharing, too. Please note that further assistance with custom code would go beyond the scope of our support, though.
Hope that answers your question and helps!
Thread Starter
kaostc
(@kaostc)
A bit confused with your answer…
If you’re looking for some code customisation to help you with that, you may want to look at this page and see if you can adjust the code there to allow re-sharing, too.
Please note that further assistance with custom code would go beyond the scope of our support, though.
I don’t want you to generate custom code for me at all, but are you suggesting that “maybe” there is a feature similar to “publicize” that handles manual sharing?
Cause you are encouraging me to investigate on this… but you support of this plugins, and knowing if such feature exist or not and communicating it clearly should be in the scope of your support. And providing reference on the available features that can be added to custom post should be also.
So, I would be pleased if you clarify if such feature exist or not, or further than this, if you provide reference about what features Jetpack social provides that can be used by custom post types.
Thanks a lot.
Hi there, @kaostc,
Thanks for your message, and I appreciate the opportunity to clarify.
Jetpack Social does support automatic sharing for Custom Post Types, but only if they are manually enabled via code. This is outlined in the documentation I previously shared:
https://jetpack.com/support/jetpack-social/auto-share-custom-posts-types-with-jetpack-social/
However, manual sharing (i.e. choosing a post and clicking to share it yourself via Jetpack Social) is currently only supported for standard post types like Posts and Pages.
At the moment, there’s no built-in feature to enable manual sharing for custom post types like tribe_events. My previous answer was suggesting to try using the code in the link below to adapt to the Tribe events custom post type to see if that would work.
We cannot provide support for code snippet customisation.
I hope this clears things up 🙂
Thread Starter
kaostc
(@kaostc)
Thanks, crystal clear.
I had already enabled autosharing for tribe-events before starting this post, sorry I didn’t mention this, and I think it has generated confusion.
The option for auto-sharing appears in new tribe-events and also when the tribe-event is saved as a draft. It even just after you publish, when the edit screen reloads. It is published and the controls for manual sharing are there, with a “share now” button.
But if you leave this screen and then edit the published posts again, the link called “edit” that shows controls for manual sharing is gone. And the strange thing is that it is there but it is hidden via css, so I can perform a manual sharing by editing css in inspector and removing “display:none;” property.
I think that for any reason It behaves in this way, and this is unsupported because it is just not checked to work.
Thanks.
Hi there, @kaostc,
Thanks for adding more info on what you see at your end.
You’re right: manual sharing controls for tribe_events aren’t officially supported, which explains why they appear right after publishing but are hidden later. It sounds like the UI loads in part but gets suppressed because the post type isn’t on the supported list. While it’s interesting that you can reveal the controls via CSS, that behaviour isn’t guaranteed to work consistently.
Appreciate you digging into this, and sorry we can’t help you further.
If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
