sharecount not working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter tarielgr8

    (@tarielgr8)

    10 years ago

    ok,
    I checked similar threads and found the colution
    I indicated caching method – “Refresh while loading” and set 5 min
    and updated counts showed up

    Please confirm that I did this right

    Rene Hermenau

    (@renehermi)

    10 years ago

    Hi,

    usually the new async method works flawless but you have to wait at least 1 hour for detecting shares.

    The async method is faster than the old method so you should give it another try. If it does not work for you are totally fine with using the refresh method.

    Thread Starter tarielgr8

    (@tarielgr8)

    10 years ago

    ok. thank you. I’ll try

    Graham Cluley

    (@gcluley)

    10 years ago

    I had the same problem – posts that had been shared a lot were showing a share count of zero – even several hours after they were first published.

    Switching to ‘refresh while loading” fixed the issue. Thanks!

    Rene Hermenau

    (@renehermi)

    10 years ago

    @gcluley can you tell me your url for debugging this?
    Your can write me support [@] mashshare.net

Viewing 5 replies - 1 through 5 (of 5 total)

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