Sharing, Add New Services does not work

  • Resolved ssiddiqi1

    (@ssiddiqi1)


    8 years, 6 months ago

    After the recent Jetpack update my Flipboard Sharing icon broke. When trying to share to Flipboard, it gives only “http” and page is not shared. I thought, it was a flipboard issue. I tested Add This and a couple of other plugins, all them share without issue to the Flipboard. It is only Add New Service, of Jetpack Sharing borken.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • pmciano

    (@pmciano)

    8 years, 6 months ago

    We are seeing a connection issue between bostondesiconnection.com and WordPress.com. Please deactivate, delete, and re-install the Jetpack plugin. Then, try reconnecting it to WordPress.com.

    Afterwards, try seeing if the issue persists with all other plugins temporarily deactivated and using a default theme, like Twenty Seventeen.

    Then, if you still see the problem, let us know, and we can take the next troubleshooting step, once we get more feedback.

    Thread Starter ssiddiqi1

    (@ssiddiqi1)

    8 years, 6 months ago

    Thanks. That helped. But, I am surprised that every other service worked, except Add New Services. Why others also did not work if there was a connection problem?

    Thread Starter ssiddiqi1

    (@ssiddiqi1)

    8 years, 6 months ago

    Sorry, I do not believe that is the problem. After deleting the Jetpack and reinstalling, Add New Services worked for a while, then issue returned again.

    pmciano

    (@pmciano)

    8 years, 6 months ago

    We’re still seeing a connection problem between this site and WordPress.com.

    Can you please submit an issue here?

    http://jetpack.me/contact-support/

    In your inquiry, include a link to this thread, as well as the code you’re adding for your custom sharing service.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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