Hi @kylekessler ,
Please accept my apologies for this late response.
Could you kindly follow the steps below, your issue should be resolved afterwards;
1. Go to the “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save the “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm
After you have done that, try to run your backup once again.
Let me know if that worked for you 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @kylekessler ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards