Sharing not working

  • and082

    (@and082)


    2 years ago

    I am unable to share posts. My WP version is 6.4.4

    (1) When I try to update a post, an error occurs. The console error output is as follows:

    api-fetch.min.js?ver…4dabf8bf2c7adf21a:2POST https://my-domein.net/wp-json/wp/v2/column/1284?_locale=user 500 (Internal Server Error)

    *The error is resolved when the plugin is deactivated

    (2)When I press “Share now” from the post list screen, the post is not shared. It stays on “Sending please wait” and the following error is displayed in the console:

    load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.4.4:2
    POST https://my-domein.net/wp-admin/admin-ajax.php 500 (Internal Server Error)

    Viewing 11 replies - 1 through 11 (of 11 total)
    • Plugin Author Northern Beaches Websites

      (@northernbeacheswebsites)

      2 years ago

      Hi @and082,

      Sorry to hear you are experiencing an issue. Can you please go to the Help tab in the plugin settings, go to the last question, and then copy and paste the diagnostic information in your reply.

      Secondly, could you please share a screenshot of what your post edit page looks like which is having the issue with sharing.

      Thanks,

      Thread Starter and082

      (@and082)

      2 years ago

      Additionally, the server logs show the following errors:

      [16-May-2024 06:08:24 UTC] PHP Fatal error: Uncaught WpOrg\Requests\Exception\InvalidArgument: WpOrg\Requests\Transport\Curl::request(): Argument #3 ($data) must be of type array|string, boolean given in /home/my-domein/www/my-domein.net/wp-includes/Requests/src/Exception/InvalidArgument.php:29
      Stack trace: 0 /home/my-domein/www/my-domein.net/wp-includes/Requests/src/Transport/Curl.php(161): WpOrg\Requests\Exception\InvalidArgument::create(3, ‘$data’, ‘array|string’, ‘boolean’) 1 /home/my-domein/www/my-domein.net/wp-includes/Requests/src/Requests.php(469): WpOrg\Requests\Transport\Curl->request(‘https://mybusinessapi.com’, Array, false, Array) 2 /home/my-domein/www/my-domein.net/wp-includes/class-wp-http.php(396): WpOrg\Requests\Requests::request(‘https://mybusinessapi.com’, Array, false, ‘POST’, Array) 3 /home/my-domein/www/my-domein.net/wp-includes/class-wp-http.php(619): WP_Http->request(‘https://mybusinessapi.com’, Array) 4 /home/my-domein/www/my-domein.net/wp-includes/http.php(186 in /home/my-domein/www/my-domein.net/wp-includes/Requests/src/Exception/InvalidArgument.php on line 29

      Thread Starter and082

      (@and082)

      2 years ago

      That error occured when I created post by pc.
      When I created post by smart phone, that did not occur.

      Plugin Author Northern Beaches Websites

      (@northernbeacheswebsites)

      2 years ago

      Hi @and082,

      To be able to provide further help, it would be great if you could provide the information I mentioned before. It is interesting that the issue is not happening on mobile. The error message you mentioned looks like a CURL error of some kind but it doesn’t give me enough information to quite troubleshoot things effectively.

      The issue could be environmental, i.e. something specific to your setup rather than a generic issue with the plugin, otherwise I would have more reports on this. What I would suggest is trying a new browser in incognito window, and ensuing you have no browser extensions and giving it a go. I say this because maybe it’s something to do with your browser and that’s why on mobile it works ok. Thanks,

      Thread Starter and082

      (@and082)

      2 years ago

      Hi @northernbeacheswebsites , thank you your reply

      Paste the information from the help page.
PHP Version: 7.4.33
Wordpress Version: 6.4.4
Plugin Version: 3.11
HTTP OR HTTPS: HTTPS
Active Plugins:
Advanced Custom Fields
Akismet Anti-spam: Spam Protection
All in One SEO
BackWPup
Contact Form 7
Custom Post Type Permalinks
Protect Uploads
SAKURA RS WP SSL
SiteGuard WP Plugin
Advanced Editor Tools
WP Downgrade | Specific Core Version
Auto Publish for Google My Business
WP Mail SMTP
WP Super Cache

I tried it in an incognito window and got the same error.
      Thread Starter and082

      (@and082)

      2 years ago

      I tried it in an incognito window and got the same error.


      This is a screenshot of the error in (1)
      https://f.yourl.jp/1542000e/
      「更新に失敗しました」means “Update failed”.

      • This reply was modified 2 years ago by and082.
      • This reply was modified 2 years ago by and082.
      Plugin Author Northern Beaches Websites

      (@northernbeacheswebsites)

      2 years ago

      Hi @and082,

      What language is your WordPress in, is it Chinese?

      Are you able to do a simple share to Google My Business with just some simple English text like “Hello this is my post”.

      Can you please share with me the link of your post, and also a screenshot of the full edit page which should show our share metabox.

      Is SiteGround your hosting company?

      Thanks,

      Thread Starter and082

      (@and082)

      2 years ago

      Hi @northernbeacheswebsites ,

      My WordPress language is Japanese.
      Even simple English text cannot be shared to Google My Business.

      This problem did not occur initially.
      (It was also possible to share in Japanese)
      I thought the issue was with the WordPress version update, so I already tried downgrading the version 6.5.3→6.4.4.

      This is what I found out in addition.
      I found that if there was even one copied and pasted text, the update would fail.
      I can update and share by re-entering everything.

      I disable the plugin, I can update it even if I copy and paste.

      Plugin Author Northern Beaches Websites

      (@northernbeacheswebsites)

      2 years ago

      Hi @and082,

      Ok thanks for this information. I will try and keep looking into this to see if I can repeat it. I am not sure of the specifics in this case. Thank you,

      piece

      (@piece)

      1 year, 11 months ago

      Sorry for the sudden message.
      I also got the same error.
      An error occurred when the main content was a long sentence.
      And I found a way to improve it.
      Try changing the [POST_CONTENT] part to [POST_EXCERPT] on the settings page.
      I was able to improve this.

      Plugin Author Northern Beaches Websites

      (@northernbeacheswebsites)

      1 year, 11 months ago

      Hi @piece,

      Thanks for this feedback. I will look into this further also.

    Viewing 11 replies - 1 through 11 (of 11 total)

    The topic ‘Sharing not working’ is closed to new replies.