hi
do you use “Summary” report ?
please, turn this mode off and try to export orders.
thanks, Alex
No, I am not using this option. Still getting a blank sheet. I tried doing deactivate and then activate the plugin, still doesn’t work.
Does button “Export Without Progress” generate empty file too?
Yes, nothing is working at the moment. I tried exporting CSV format too. And I also tried to export the sheet of yesterday, it’s empty too. Whatever the day I’m trying to get the report of, all sheets are being exported as empty files.
It happened all of a sudden today. The plugin was already updated though.
please, check free space and free inodes in folder /tmp
Sorry, but I don’t get your point. What to check??
we use system folder /tmp to save temporary file.
if you don’t have enough experience to check free space/inodes in this folder yourself – please, contact to your hosting.
Yes, I checked the /tmp folder of plugin files. There is only one file named ‘mkdir’
no,no.
I refer to system folder /tmp
read about this folder https://linuxhint.com/check-size-tmp-linux/
What needs to be done after checking the size of /tmp?
Do you see enough free space and free inodes?
Yes. The current usage of the disk space and inodes of /tmp partition is 1%
Yes, as even Preview is broken,
so it’s another issue .
I remember that the preview was broken before too, but the files being exported were correct.
For whom having same problem (button Preview shows XX orders, but no records)
– Incorrect code in hook “woe_order_export_started” prevents exporting orders.
