Shield breaks “new plugin” search

  • Resolved tholius

    (@tholius)


    9 years, 4 months ago

    Just installed shield, because wordfence… Got it all set up and operational as recommended. Then went to add another plugin, select “add new” then type a keyword in the search box. Never returns. So then I completely disabled the plugin. Same, no results from a keyword search for a new plugin. Then I renamed the plugin directory to Xwp-simple-firewall and Boom! The new plugin keyword search works again. What else does this plugin break?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Paul

    (@paultgoodchild)

    9 years, 4 months ago

    Weird… if you’ve renamed and/or disabled the plugin, then it would be having no effect whatsoever on your site. We leave nothing behind when you disable it that would affect your site. something else is going on here..

    Thread Starter tholius

    (@tholius)

    9 years, 4 months ago

    The plugin search ONLY works if I rename the folder. If I leave the plugin installed but disable it from the dashboard, it still causes the search to not work.

    Plugin Author Paul

    (@paultgoodchild)

    9 years, 4 months ago

    Then here’s what you’ll need to do. Believe it or not, you have another plugin or configuration conflict causing the problem. To find if it’s a plugin, put the site back into a state where it’s not working: then, 1 by 1 disable a plugin on your site until it starts working again.

    Also, it may be a javascript issue which you might be able to track down using your browser console to see what errors are being generated

    Thread Starter tholius

    (@tholius)

    9 years, 3 months ago

    Looks like it is jetpack that conflicts with it.

    Plugin Author Paul

    (@paultgoodchild)

    9 years, 3 months ago

    Shield is built to leave absolutely nothing behind when you disable it. It doesn’t modify any core files etc, for example, or change .htaccess either. If you are disabling Shield and you have a problem after that, then Shield is not the source of the issue – unless you have something like caching involved.

    So are you saying that whenever you have this problem and you disable jetpack it goes away?

Viewing 5 replies - 1 through 5 (of 5 total)

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