Shift8 CDN down?

  • Resolved m1guelrod

    (@m1guelrod)


    5 years, 5 months ago

    My site is not loading and when I try to access to https://x0s5amezidv3.cdn.shift8web.ca/wp-content/plugins/shift8-cdn/test/test.png just shows “connecting” 2 minutes later the browser shows “This site can’t be reached”.

    Shift8 CDN Debug Info
    WordPress Version: 5.4.4
    Current WordPress Theme: Healthy Smiles version 1.0
    Theme Author: RocketDev – http://rocketdev.space/
    Theme URI:
    PHP Version: 7.3.23
    Active Plugins:

    Advanced Custom Fields PRO (5.8.7)
    Akismet Anti-Spam (4.1.7)
    Category Order and Taxonomy Terms Order (1.5.7.3)
    Contact Form 7 (5.2.2)
    Custom Permalinks (1.6.0)
    Honeypot for Contact Form 7 (1.14.1)
    Post Types Order (1.9.5.2)
    Redirection (4.8)
    Redirection for Contact Form 7 (1.3.7)
    Shift8 CDN (1.45)
    Simple Local Avatars (2.2.0)
    WP Force SSL (1.56)
    Yoast SEO (15.2)

    • This topic was modified 5 years, 5 months ago by m1guelrod.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter m1guelrod

    (@m1guelrod)

    5 years, 5 months ago

    I had to disable Shift8 CDN to make the site load. If you can solve this would be amazing, i don’t want to switch to another CDN. Thanks!!

    Plugin Author shift8

    (@shift8)

    5 years, 5 months ago

    Hello!

    So sorry for the delay in responding to this. Its difficult to diagnose with a general error. We haven’t receieved reports from our monitoring systems of an outage but that doesn’t mean something didn’t happen obviously.

    Sometimes what confuses a problem is the CDN will time out or appear down for a request but the web hosts, in a most commonly encountered reaction, will ban the IP address of the CDN endpoint server from fetching an asset because they think its an automated or malicious denial of service attack.

    I guess first and foremost – is this issue still happening for you at this point?

    Plugin Author shift8

    (@shift8)

    5 years, 5 months ago

    Going to go ahead and close this – if you have any future problems, feel free to open a new issue.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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