• Resolved lili87

    (@lili87)


    When going through the check out process, can see all items in cart and go to checkout, goes to the following domain.com/store/shopping-cart/shipping/ and it doesn’t show anything.
    The Shipping Information is not there.
    I recently install a new theme and I have wordpress 4.0.1.

    It was working fine but suddenly stopped working.

    Can you help me please?

    https://ww.wp.xz.cn/plugins/wordpress-ecommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @lili87,

    Thank you for your question.

    Do you mean it’s not displaying the shipping form on the URL domain.com/store/shopping-cart/shipping/ ?

    I have tested on my test site using latest version of MarketPress plugin and found it’s working fine.

    Could you please share me your site URL so that i can troubleshoot it?

    Kind Regards,
    Vinod Dalvi

    Thread Starter lili87

    (@lili87)

    Hello,
    Yes, the shipping is not displaying.
    Here is the website http://caroortiz.com/
    It’s in spanish but you can see the Store link.

    Thank you!

    Thread Starter lili87

    (@lili87)

    Oh, I’m sorry. I forgot it’s in Maintenance mode.
    It’s there any way I can send you in private the username and password?

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @lili87,

    Thank you for your reply.

    You can just send log in info through our secured contact form: https://premium.wpmudev.org/contact/
    – Choose “I have a different question”
    – Include my name in the subject “Vinod Dalvi”
    – Include the URL of this post in your message so that I may track this issue better
    – Include login information (WordPress admin info username + password )

    Regards,
    Vinod Dalvi

    Thread Starter lili87

    (@lili87)

    Hello Vinod,
    Last week I sent you an email with the username and password for my website.
    ¿Have you found any solution for my problem?

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @lili87,

    Thank you for sending me the site details.

    I logged in to your site and it seems it’s the conflict issue with the theme that you are using and the MarketPress plugin.

    To find find out whether this theme/plugin conflict issue you can just try on your development site using default WordPress theme like Twenty Thirteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

    http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

    Regards,
    Vinod Dalvi

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Shipping Information’ is closed to new replies.