shipping information doesn’t sync

  • macdabby

    (@macdabby)


    5 years, 3 months ago

    An order was placed in woocoomerce on my site.
    The order was transferred to printify, and printify shipped the order
    In the “order notes” section, there is an entry:

    Item/s shipped:
    Men’s Fitted Short Sleeve Tee
    TN: 94001xxxxxxxxxxxxxxxx
    URL: https://track.easypost.com/xxxxxxxxxxxxx

    But the “shipment tracking” section is still empty.

Viewing 1 replies (of 1 total)
  • Alex from Printify

    (@alexprintify)

    5 years, 1 month ago

    Hi! If you encounter any issues with our integration, please don’t hesitate to reach out to [email protected] or Printify support via live chat by providing the order number. Our merchant support squad will gladly assist.

Viewing 1 replies (of 1 total)

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