Hi there!
Hi there,
Thank you for the update.
When the page gets stuck like that, it’s helpful to check the browser console for any error messages:
- Right-click anywhere on the page and select Inspect (or press
Ctrl+Shift+I / Cmd+Option+I).
- Click the Console tab.
- Look for any messages in red and copy those for us.
If you spot any errors, please share them here.
Additionally, please share the following so we can look into this further:
- System Status Report which you can find via WooCommerce > Status
- Fatal error logs (if any) under WooCommerce > Status > Logs.
You can paste both into https://pastebin.com/ or https://gist.github.com/ and send us the link.
Once we have that information, we’ll continue from there.
Thank you for the response. The issue has resolved itself over night, after several hours.
I will attempt to gather some of the information you suggest later, for future reference.
Hi @christiannicolas,
Thanks for letting us know the issue resolved itself! It’s possible there was a momentary delay either with your network or with the server processing the label in the background, which can occasionally cause the interface to hang for a bit longer than usual.
If you ever notice the issue happening again or something doesn’t look quite right, feel free to reach back out; we’re always here to help.
And if you’ve found WooCommerce Shipping helpful, we’d really appreciate it if you could take a moment to leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce-shipping/reviews/#new-post
Wishing you smooth shipping from here on out!
