Shipping not calculated

Resolved bevilleliam
(@bevilleliam)

5 years, 4 months ago

Hi.

I have woocommerce shipping set as flat rate but its not calculating at checkout.

I have checked several times and all configured but issue exists.

What do I need to do?

Thanks in advance

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter bevilleliam
(@bevilleliam)

5 years, 4 months ago

I do not do skype. Can you email me?

Thread Starter bevilleliam
(@bevilleliam)

5 years, 4 months ago

I don’t understand why you do not post the fix to my issue here!

Is it you want payment?

I have 1 item for sale for a limited amount of time. I will not pay to add shipping when I can just place into price.

This free woocommerce has an issue for me in the shipping calculations so I would like to fix but not worthwhile to pay for something that will cost more than I can make in the sale of the item

Either post a resolution to issue here or do not waste my time

Plugin Support Kel C. a11n
(@kellymetal)

5 years, 4 months ago

Hi there,

Taking a look at your site and adding your product to the Cart, I’m seeing that it does not show any shipping section in Cart or Checkout (including no errors/issues):

Link to image: https://d.pr/i/y8t5sr

Please check your product settings to make sure the product is not set as “Virtual” (if set as “Virtual”, that removes it from shipping calculations):

Link to image: https://d.pr/i/ujBpfI

Please also check to make sure your shipping zones are set correctly:
https://docs.woocommerce.com/document/setting-up-shipping-zones/

As well as your flat rate method:
https://docs.woocommerce.com/document/flat-rate-shipping/

If you are still having issues, please send screenshots of your settings for that product, as well as your list of Shipping Zones under WooCommerce > Settings > Shipping, and your Flat Rate method settings. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

Thread Starter bevilleliam
(@bevilleliam)

5 years, 4 months ago

Hi kelleymetal

Yes, product was set to “virtual” and now that I have removed then shipping added with no issue.

Thank you for your help and assistance

Thread Starter bevilleliam
(@bevilleliam)

5 years, 4 months ago

thank you for taking time to help me. I very much appreciate it

Plugin Support Kel C. a11n
(@kellymetal)

5 years, 4 months ago

Hi there,

Yes, product was set to “virtual” and now that I have removed then shipping added with no issue.
…
thank you for taking time to help me. I very much appreciate it

Glad to hear that did the trick and shipping is working now! : )

Happy to help! Take care and have a wonderful day.

Viewing 6 replies - 1 through 6 (of 6 total)

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