Shipping not populating

  • Resolved mthough

    (@mthough)


    4 years, 3 months ago

    Hello.

    I followed the instructions to create three shipping classes based on cart quantitities. However, they aren’t showing up on my cart page once I add items to the cart.

    Please advise. M

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    4 years, 3 months ago

    Hello Mthough,

    Thanks for reaching out to us.

    Okay, generally shipping methods you can see on the cart page and checkout page depending on the theme that you are using.

    If your theme has required billing fields like postcode, email, etc then first you need to add all the * required billing fields then after you are able to see the shipping methods.

    Also, if you are selling virtual/digital products then it will not count those products’ quantity.

    If still, you are unable to get any ideas then please share your current settings screenshots and cart/checkout page screen so we can review them in detail and get back to you if you missing anything.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter mthough

    (@mthough)

    4 years, 2 months ago

    I think the latest WordPress update is conflicting with your plug in.

    I have followed the instructions and now I have no shipping options. I am selling variable products.

    How do I share screenshots to trouble shoot this?

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    4 years, 2 months ago

    Hello Mthough,

    Thanks for your feedback.

    We have tested our plugin with the latest WordPress version and it’s compatible with that.

    Can you please share the settings screenshot and cart/check page screenshot so we can review them and get back to you?

    You can upload your screenshot from here and share the URL.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Shipping not populating’ is closed to new replies.