Shipping zone Inquiry

  • Resolved isurudharmasiri

    (@isurudharmasiri)


    5 years, 6 months ago

    I have a few questions before purchasing the plugin. We have a few products (whiteboards, pinboards) in our online store which only send for specific suburbs in our state (Queensland, Australia). So, with the free plugin version of WooCommerce Conditional Shipping Pro, I have created a condition like this.
    Condition rule

    In the free shipping (QLD) zone, I have given the suburbs we deliver.
    Specify Suburbs

    Australia zone is for the other products in the store. In that zone, I specified free shipping for orders more than $150 and other freight costs depending on product shipping class. Australia Zone

    The issue I am facing is when I order a whiteboard or a pinboard it says No shipping options were found for the given address even though that suburb was included in the free shipping (QLD) zone. When I drag the QLD shipping zone to the top of Australia shipping zone, it is working, then all the other products stop working (same shipping error) Zone List

    Apparently, the plugin I am using right now (WooCommerce Conditional Shipping Pro) is not the best choice in this case.
    So, I was wondering if I use your premium plugin would I able to rectify this issue? Would you mind telling me how to overcome this issue using this plugin? Looking forward to hearing from you. Thank you!

    Kind regards,

    Isuru

    The page I need help with: [log in to see the link]

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  • Plugin Support lusp

    (@lusp)

    5 years, 6 months ago

    Hi @isurudharmasiri,

    I believe our Flexible Shipping PRO plugin should handle the scenario you’ve described, however, this forum is dedicated only to its free version and we are not supposed to discuss about the PRO features here. If you are interested in the PRO version or have any questions related its functionalities please contact us directly at https://flexibleshipping.com/support/ and type “presale” in the contact form.

    Kind regards,
    Łukasz

Viewing 1 replies (of 1 total)

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