Shipping zone not recognized

  • Resolved artports

    (@artports)


    7 years, 2 months ago

    Hello,

    the shipping zone of other countries cannot be recognized. The debug mode always shows:”Customer matched zone “Deutschland””.

    Kind regards

    The page I need help with: [log in to see the link]

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  • ospiotr

    (@ospiotr)

    7 years, 2 months ago

    Hi @artports

    Flexible Shipping does not affect user’s geolocalization. It is a matter of WooCommerce.

    Please go to WooCommerce settings and make sure that you have this option selected: https://wpdesk.me/po/134lsu7t06rx.png

    Also, please try using incognito mode in your browser because WooCommerce does remember your last choice and automatically applies a previous shipping zone.

    ospiotr

    (@ospiotr)

    7 years, 1 month ago

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 2 replies - 1 through 2 (of 2 total)

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