shippingAddressRequired

  • Resolved lajd

    (@lajd)


    1 year, 2 months ago

    woocommerce stripe gateway google pay & apple pay error:

    Unhandled Promise Rejection: IntegrationError: When shippingAddressRequired is true, you must specify shippingRates.


    It freezes when clicking Google Pay or Apple Pay without entering a shipping address. How can I ensure that the shipping details are entered before the Google Pay or Apple Pay button appears?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Zee

    (@doublezed2)

    1 year, 2 months ago

    Hello lajd,

    Thank you for contacting WooCommerce support.

    I understand the error occurs when clicking Google Pay or Apple Pay without entering a shipping address, causing the checkout to freeze.

    Could you share your site URL so I can check the Checkout page? Also, please share your site’s System Status Report by pasting it into https://pastebin.com and sharing the link here.

    Once I have more information, I will be in a better position to assist you further.

    Best regards.

    Thread Starter lajd

    (@lajd)

    1 year, 2 months ago

    Can I send the details privately?

    Mahfuzur Rahman

    (@mahfuzurwp)

    1 year, 2 months ago

    Hi @lajd,

    We don’t have a private messaging option, but you’re welcome to redact any sensitive information before sharing.

    maryjostaebler

    (@maryjostaebler)

    1 year, 2 months ago

    I am having the same issue that seems to started after upgrading to 9.3.1. The checkout process via cart or checkout page and using google or apply causes the page to refreeze.

    Unless the customer adds in some sort of shipping address details (even just the minimum on the cart page), the google/apple payments freeze.

    Zee

    (@doublezed2)

    1 year, 2 months ago

    Hello maryjostaebler,

    Thank you for your reply.

    I understand you are facing a similar problem.

    As per forum guidelines, I suggest you create a new topic so we can assist you separately.
    I appreciate your cooperation.

    Have a great day!

    Cesar Garcia

    (@cesgarma)

    1 year ago

    I am having the exact same problem. Console is showing the following error while the spinner is on forever when clicking Apple Pay or Google Pay.

    Uncaught (in promise) IntegrationError: When shippingAddressRequired is true, you must specify shippingRates.
    at ji (v3/?ver=3.0:1:354339)
    at v3/?ver=3.0:1:385525
    at v3/?ver=3.0:1:378108

    Mahfuzur Rahman

    (@mahfuzurwp)

    1 year ago

    Hi @cesgarma,

    I understand that you have a somewhat similar problem.

    However, as per forum best practices, it is advised that you create a new thread so that we can address your issue(s) separately.

    You can create a new thread here: https://ww.wp.xz.cn/support/plugin/woocommerce-gateway-stripe/#new-topic-0 and make sure to include as much information as you can.

    Thanks for understanding!

Viewing 7 replies - 1 through 7 (of 7 total)

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