Hi @kaichi,
By default, you can export orders using the Shop Manager role. We have tested the same in our test environment and were able to export the orders using the user with the Shop Manager role. Are you sure that the role of the user with which you are trying to export is Shop Manager itself or not?
Please share with us the screenshot of the issue you are facing so that we can have a look at it.
Thread Starter
Kai
(@kaichi)
Yes, you are right. I found that the issue occurs with the plugin Custom Admin Interface activated. I don’t know why but it doesn’t see the plugin Order Export & Order Import
Hi @kaichi,
Glad to know that you were able to resolve the issue. If you are happy with our plugin then please leave us a review. It would really help us spread the word.