• Resolved fabykennedy

    (@fabykennedy)


    Hello. I recently installed your plugin. It’s beautiful and it works fine but I have a little problem. After creating my product I checked the shop page but it was empty. I tried to empty the cache and I even set a cache bypass for that specific page but nothing worked. Can you help me? Thanks.

    • This topic was modified 1 year, 1 month ago by fabykennedy.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter fabykennedy

    (@fabykennedy)

    I’ve just found out that Yoast SEO is the cause of this. Since it’s a very important plugin for me, do you have any workarounds? Thank you very much.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us. It is very strange that Yoast SEO is the caused of your issue. Can you disable any caching plugin in your site, then carry out a test? Let me know how you go.

    Kind regards.

    @fabykennedy Yoast Plugin won’t cause issues like this. I use that plugin myself with this Express Checkout plugin on a few sites and there is no issue.

    What you explained will most likely be a caching issue:

    https://wp-express-checkout.com/impact-of-caching-on-e-commerce-sites/

    Which hosting provider and hosting package are you using?

    Thread Starter fabykennedy

    (@fabykennedy)

    Hi and thank you for your support. I disabled my cache plugin (Hyper Cache) but nothing changed. Anyway I had already set a bypass for the shop products page.

    Disabling Yoast SEO the page works correctly showing my products.

    Currently it’s not a big problem because I’m using a page I created myself where I put the code of the product I want to show. Anyway it would be nice to know the cause of the issue. Perhaps I could ask on the Yoast SEO support forum.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I am just checking to see if you managed to find the issue to your problem.

    Regards.

    Thread Starter fabykennedy

    (@fabykennedy)

    Hello. Thanks for coming back. I’ve checked the situation and currently I’m not having the problem.

    I recently updated my WordPress PHP version… I wonder if it was the cause of the issue.

    Anyway everything works fine now. Thank you very much for the support.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I am glad to know that your issue is now resolved 🙂 I am marking this thread as resolved. Enjoy the plugin.

    Kind regards.

Viewing 7 replies - 1 through 7 (of 7 total)

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