Shopping behavior report

  • Resolved Novogrowth

    (@meliory)


    8 years ago

    Hello,

    How do I access the shopping behavior report (funnel)?

    I use Universal analytics and my current settings on GA are as below:
    Enable Ecommerce: ON
    Enable Related Products: OFF
    Enable Enhanced Ecommerce Reporting: OFF*

    *Please note that if I turn “Enable Enhanced Ecommerce Reporting” to ON, then I have no access to Conversions>Ecommerce (It redirects me automatically to Audience>Overview.

    My GA settings and Conversions>Ecommerce are here https://imgur.com/a/MwlqxXz

    Thanks in advance,

    Kostas

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Conversios

    (@tatvic)

    8 years ago

    Hi Kostas,

    Thank you for contacting us!

    Our plugin is designed to track Enhanced Ecommerce data from your store to your GA account & for that “Enable Enhanced Ecommerce Reporting” is the basic requirement & the shopping behavior report is only available if the Enhanced Ecommerce Reporting is enabled in your GA.

    It is not possible that “Conversions>Ecommerce” section is hidden or the access removed if you enable the Enhanced Ecommerce Reporting. It redirects you automatically to “Audience>Overview” is possible but you can always scroll down to the “Conversions>Ecommerce”.

    Please enable the Enhanced Ecommerce Reporting & verify it again or share the access of your analytics account at analytics2(at)tatvic(dot)com

    Hope to hear you soon!

    Thanks & Regards!

    P.S: You can also contact us directly at analytics2(at)tatvic(dot)com

    Thread Starter Novogrowth

    (@meliory)

    8 years ago

    First of all: WOW!!! The greatest support ever!

    I have added you at my ga analytics.

    Enable Enhanced Ecommerce Reporting is now on, but I don’t see any additional reports at Conversions>Ecommerce menu. And if I select any report (eg transactions) it redirects me to audience>overview.

    Thank you very much for the outstanding support!

    Thread Starter Novogrowth

    (@meliory)

    8 years ago

    Hello again!

    I don’t know if you already performed any magic or it just required some time, but it works now.

    Many thanks for this great plugin and support!

    Plugin Author Conversios

    (@tatvic)

    8 years ago

    Hi Kostas,

    Thank you for the confirmation & appreciation! 🙂

    If you are satisfied with our plugin services & support; we appreciate if you can spare few minutes to review our plugin. Your reviews will help other users to try our plugin.

    Looking forward to your & review!

    Regards,

    Thread Starter Novogrowth

    (@meliory)

    8 years ago

    Absolutely! I just made a totally earned 5 star review!

    Plugin Author Conversios

    (@tatvic)

    8 years ago

    Hi,

    Thank you for the fantastic review! 🙂

    Feel free to reach out to us for future assistance!

    Thanks & Regards!

Viewing 6 replies - 1 through 6 (of 6 total)

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