Shopping by different languages doesn´t work

  • Resolved kalbink

    (@kalbink)


    4 years, 3 months ago

    Hi,

    I face a weird problem: adding to cart and paying under Latvian language is not working, though it´s working in Estonian language.
    Alsy payments don´t work if done from Latvia on the same page, though done from Estonia – they work.

    Can you help to solve this mystery?

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Margaret S. woo-hc

    (@margaretwporg)

    4 years, 3 months ago

    Hi @kalbink

    To be able to understand this properly we need to know what plugins are you using for translation, shipping, and payments.

    In order for us to get a better idea of your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Please also share a screenshot of the shipping settings from WooCommerce → Settings → General → Shipping location(s). We recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread. It works with Chrome, Firefox, Safari, and Edge browsers.

    Thread Starter kalbink

    (@kalbink)

    4 years, 3 months ago

    Hi,

    Can I have your e-mail where to send all these details?

    Thanks in advance!

    Igor H

    (@ihereira)

    4 years, 3 months ago

    Hello,

    You can send this information in the forum so that anyone that is online and available could reply and assist.

    You can send the System Status report, and redact any sensitive information before submitting it.

    For screenshots, you can send the link generated by https://snipboard.io

    * To learn more about our forum policies, please refer to: Frequently Asked Questions.

    Thank you 🙂

    Thread Starter kalbink

    (@kalbink)

    4 years, 3 months ago

    HI,

    Plugins in use:
    – translation WPML
    – Shipping & payments – MakeCommerce

    System report:
    NB: even if it shows “cart is missing”, I´m using “woo cart” and it works.
    Using the same option by my other page, and works well.

    
### WordPress Environment ###

WordPress address (URL): https://lieliskimati.lv
Site address (URL): https://lieliskimati.lv
WC Version: 6.2.1
REST API Version: ✔ 6.2.1
WC Blocks Version: ✔ 6.7.3
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.1.0
Log Directory Writable: ✔
WP Version: 5.9.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: et
External object cache: –

### Server Environment ###

Server Info: Apache / ZoneOS
PHP Version: 8.0.14
PHP Post Max Size: 2 GB
PHP Time Limit: 30
PHP Max Input Vars: 20000
cURL Version: 7.80.0
OpenSSL/1.1.1l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.22-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.2.1
WC Database Prefix: sazg_
Andmebaasi maht kokku: 227.14MB
Andmebaasi andmete maht: 203.71MB
Andmebaasi indeksi maht: 23.43MB
sazg_woocommerce_sessions: Andmed: 0.05MB + indeks: 0.02MB + mootor InnoDB
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sazg_icl_string_packages: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
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sazg_icl_translate: Andmed: 23.52MB + indeks: 1.52MB + mootor InnoDB
sazg_icl_translate_job: Andmed: 0.11MB + indeks: 0.05MB + mootor InnoDB
sazg_icl_translations: Andmed: 0.11MB + indeks: 0.39MB + mootor InnoDB
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sazg_lws_wr_historic: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
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sazg_mailchimp_carts: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
sazg_mailchimp_jobs: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
sazg_mc_banklinks: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
sazg_options: Andmed: 8.06MB + indeks: 0.19MB + mootor InnoDB
sazg_oxi_div_import: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
sazg_postmeta: Andmed: 112.52MB + indeks: 4.03MB + mootor InnoDB
sazg_posts: Andmed: 38.50MB + indeks: 0.72MB + mootor InnoDB
sazg_sbi_feeds: Andmed: 0.02MB + indeks: 0.02MB + mootor InnoDB
sazg_sbi_feed_caches: Andmed: 0.17MB + indeks: 0.02MB + mootor InnoDB
sazg_sbi_instagram_feeds_posts: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_sbi_instagram_feed_locator: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_sbi_instagram_posts: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
sazg_sbi_sources: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_termmeta: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_terms: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_term_relationships: Andmed: 0.08MB + indeks: 0.05MB + mootor InnoDB
sazg_term_taxonomy: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_toolset_associations: Andmed: 0.02MB + indeks: 0.06MB + mootor InnoDB
sazg_toolset_connected_elements: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_toolset_post_guid_id: Andmed: 0.05MB + indeks: 0.03MB + mootor InnoDB
sazg_toolset_relationships: Andmed: 0.02MB + indeks: 0.08MB + mootor InnoDB
sazg_toolset_type_sets: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
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sazg_wc_customer_lookup: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_wc_download_log: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_wc_order_coupon_lookup: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
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sazg_wc_order_stats: Andmed: 0.02MB + indeks: 0.05MB + mootor InnoDB
sazg_wc_order_tax_lookup: Andmed: 0.02MB + indeks: 0.03MB + mootor InnoDB
sazg_wc_product_meta_lookup: Andmed: 0.02MB + indeks: 0.09MB + mootor InnoDB
sazg_wc_rate_limits: Andmed: 0.02MB + indeks: 0.02MB + mootor InnoDB
sazg_wc_reserved_stock: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB
sazg_wc_tax_rate_classes: Andmed: 0.02MB + indeks: 0.02MB + mootor InnoDB
sazg_wc_webhooks: Andmed: 0.02MB + indeks: 0.02MB + mootor InnoDB
sazg_woocommerce_makecommerce_sc: Andmed: 0.02MB + indeks: 0.02MB + mootor InnoDB
sazg_yydev_tagmanager: Andmed: 0.02MB + indeks: 0.00MB + mootor InnoDB

### Post Type Counts ###

attachment: 518
custom_css: 1
elementor_library: 71
lws-wre-event: 1
lws-wre-pool: 1
lws-wre-unlockable: 6
nav_menu_item: 117
page: 70
post: 10
product: 90
product_variation: 51
revision: 3217
wp_global_styles: 1
wp-types-group: 1
xlwcty_thankyou: 3

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (22) ###

WPML Multilingual CMS: - OnTheGoSystems – 4.5.5
Advanced Form Integration Professional: - nasirahmed – 1.46.1
Akismet Anti-Spam: - Automattic – 4.2.2
Google Tag Manager for WordPress: - Thomas Geiger – 1.14.2
Elementor Pro: - Elementor.com – 3.6.3
Elementor: - Elementor.com – 3.5.6
Facebook for WooCommerce: - Facebook – 2.6.11
Header Footer Code Manager: - 99robots – 1.1.17
Ilusadjuuksed Custom Functions: - YesITworks – 0.1.0
Smash Balloon Instagram Feed: - Smash Balloon – 6.0.4
Jetpack: - Automattic – 10.7
Klaviyo: - Klaviyo
Inc. – 3.0.1

MakeCommerce: - Maksekeskus AS – 3.0.11
Montonio for WooCommerce: - Montonio – 4.0.2
PowerPack Pro for Elementor: - Team IdeaBox - PowerPack Elements – 2.7.10
NextMove Lite - Thank You Page for WooCommerce: - XLPlugins – 2.15.0
Woocommerce Merit Aktiva integration: - YesITworks – 1.4.3
WooCommerce Multilingual: - OnTheGoSystems – 4.12.6
WooCommerce: - Automattic – 6.2.1
MyRewards: - Long Watch Studio – 4.8.0.1
WPML Media: - OnTheGoSystems – 2.7.0
WPML String Translation: - OnTheGoSystems – 3.2.1

### Inactive Plugins (1) ###

Advanced Form Integration: - nasirahmed – 1.48.0

### Must Use Plugins (1) ###

WordPress automation by Installatron: -  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Poe alusaadress: #850 - /e-pood/
Ostukorv: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. 
Kassa: #26 - /kassa/
Minu konto: #27 - /minu-konto/
Müügitingimused: #28 - /muugitingimused/

### Theme ###

Name: Shopstar!
Version: 10.1.97
Author URL: https://www.outtheboxthemes.com/
Child Theme: ❌ – Kui muudad WooCommerce-i ülemteemas
mida sina isiklikult ei ole ehitanud
soovitame kasutada alamteemat. Vaata: kuidas luua alamteema

WooCommerce Support: ✔

### Templates ###

Overrides: /data01/virt105651/domeenid/www.lieliskimati.lv/htdocs/wp-content/plugins/powerpack-elements/templates/woocommerce/archive-product.php
shopstar/product-searchform.php

### Action Scheduler ###

Täidetud: 941
Oldest: 2022-02-07 20:05:20 +0000
Newest: 2022-03-05 12:23:31 +0000

Ootel: 1
Oldest: 2022-03-05 19:24:24 +0000
Newest: 2022-03-05 19:24:24 +0000

### Status report information ###

Generated at: 2022-03-05 15:08:07 +02:00

    ———————-

    And screenshot of shipping options: https://snipboard.io/XsHWLR.jpg

    • This reply was modified 4 years, 3 months ago by kalbink.
    Igor H

    (@ihereira)

    4 years, 3 months ago

    Hello,

    Please note that our support in this forum is specific to WooCommerce core.

    It looks that the issue is related to: WPML Multilingual CMS, in this case, please be sure to reach out to the plugin support here.

    I hope this helps.

    Thread Starter kalbink

    (@kalbink)

    4 years, 3 months ago

    OK, thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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