Hi,
could you please provide us your System info (found in Jigoshop settings -> System info)?
Does this happen to logged in, logged out or all users?
### Begin System Info ###
Multi-site: No
SITE_URL: http://www.kickerclips.com
HOME_URL: http://www.kickerclips.com
Jigoshop Version: 1.13.3
WordPress Version: 4.0.1
Platform: Windows
Browser Name: Firefox
Browser Version: 34.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64; rv:34.0) Gecko/20100101 Fire
fox/34.0
PHP Version: 5.6.3
MySQL Version: 5.5.40
Web Server Info: Apache
eAccelerator: Disabled
APC: Disabled
OpCache: Disabled
PHP Memory Limit: 256M
PHP Post Max Size: 128MB
PHP Upload Max File Size: 128MB
PHP Max Input Time: 60
PHP Max Input Vars: 4000
WordPress Memory Limit: 64MB
Short Open Tag: Enabled
Allow URL fopen: Enabled
WP_DEBUG: Disabled
WP Table Prefix: Length: 5 Status: Acceptable
Show On Front: page
Page On Front: 21
Page For Posts: 391
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On
DISPLAY ERRORS: On (1)
FSOCKOPEN: Supported
ACTIVE PLUGINS:
All-in-One Event Calendar by Time.ly: 2.1.8
Contact Form 7: 4.0.2
Fast Secure Contact Form: 4.0.30
Gallery: 4.2.5
Imsanity: 2.3.0
Jigoshop: 1.13.3
Jigoshop Basic Bundle Shipping: 1.0.2
Magic Zoom Plus for Jigoshop: 5.12.7
Regenerate Thumbnails: 2.2.4
SuperCarousel: 2.4
Unattach and Re-attach Media Attachments: 1.2
UpdraftPlus – Backup/Restore: 1.9.42
WordPress SEO: 1.7.1
WP-Optimize: 1.8.9.7
WP Super Cache: 1.4.2
CURRENT THEME:
Refined Style: 2.03
### End System Info ###
It may be caused by the WP Super Cache plugin. Did you try following these instructions?
https://www.jigoshop.com/documentation/using-caching-plugins-jigoshop/
Plugin Author
MWSGD
(@mwsgd)
Have heard back in a bit. Marking resolved for now. If issue persists simply update the thread.
