Plugin Author
pepe
(@pputzer)
Where exactly are you seeing that shortcode? Which theme are you using? Anny additional plugins that might interfere?
I am seeing it in my posts. The theme I am using is Goliath. You can see the issue in this page:
http://www.proofrequired.com/ancient-world/antikythera-mechanism/
Plugin Author
pepe
(@pputzer)
Thanks. It looks like the shortcode is either not applied to the content block (with do_shortcode) or completely unregistered. Since Goliath is a non-free theme, I can’t directly determine the reason.
To test if the problem lies with theme, please temporarily change your active theme to Twenty-Sixteen. If the shortcode is properly rendered then, you’d have to ask Goliath support for help.
I’ve seen on the web that they use a page builder plugin (Visual Composer), so it could also be that this plugin does not apply the shortcode to its content blocks. In that case, the problem won’t go away with a theme switch, but would still need to be fixed by the Goliath support team (or their supplier). To test for this scenario, try to create a page/post containing a [media-credit] shortcode without the page builder.
Plugin Author
pepe
(@pputzer)
Have you been able to resolve the issue?
Plugin Author
pepe
(@pputzer)
I assume the issue has been resolved.
