• Resolved soapchef

    (@soapchef)


    I added the given short codes under the “text settings” and set all of the settings. But in the customer account menu it only shows numbers in the “ways to gain more points”, not the actual ways of gaining more points. Any help would be great. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @soapchef

    Thanks for using our plugin.

    As per your mentioned issue, the Shortcode must be working fine if you have set it right.

    Please provide us few screenshots from backend of the plugin and the way context is visible at front end also. So that we can have more idea and will then reach to the actual issue you having.

    And yes we suggest you to install this plugin for health check and share data with us of your site health if any data is available regarding this plugin.

    We looking forward for your reply.

    With Regards
    MakeWebBetter

    • This reply was modified 5 years, 10 months ago by MakeWebBetter.
    Thread Starter soapchef

    (@soapchef)

    I got some screenshots but not sure where you want me to post them. Nothing came back critical in the health check.

    • This reply was modified 5 years, 9 months ago by soapchef.
    Thread Starter soapchef

    (@soapchef)

    Ok, I figured it out. Where you can copy the shortcodes to display how customers can acquire points, I initially copied just the short code. Not realizing the description needed to be copied as well. Maybe make a note that the short code and description needs to be copied. Thanks!!

    Hi,

    Sounds great! The shortcode, we have just displayed the values. There is no need to copy the same description. You can write the description with the shortcode according to your need.

    With Regards,
    MakeWebBetter

Viewing 4 replies - 1 through 4 (of 4 total)

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