Hi there,
Just to make sure: Is the short description section enabled under the “Screen Settings” area in the top right-hand corner of the product editing page?
Hello it was not enabled, but when I enable it without appearing. Regards, and thank you very much
Hi @carlosgr7. Do you still have this issue? If so, if you have any caching extensions on your site, please clear the cache and see if that makes any difference. If not, I recommend that you do some conflict testing as explained here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/
*In case you have already found a solution to this issue, note that this thread will be resolved in 7 days if there are no updates. In that case, please feel free to start a new thread if you have additional questions.*