• Resolved llykate2024

    (@llykate2024)


    We are receiving the error “The shortcode is missing a valid Donation Form ID attribute.” though on the builder side not seeing how to access this/the form is showing correctly in the shortcode?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @llykate2024.

    I’m glad you reached out. I can certainly help you.

    What you are likely missing is the ID to embed the form. Can you share the shortcode you are using?

    Looking forward to helping you get to the bottom of this!

    Thread Starter llykate2024

    (@llykate2024)

    Hello– we only have one donation form, and in the backend of the page it is on there already. But on the front end is showing both the form plus an error code.

    I have screenshots below, the frontend of the site/page is here: https://reachsoberliving.org/donate/

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @llykate2024.

    Can you share with us how you added this shortcode to your page? Because I copied the shortcode on my donation forms page, and then added it to a page, and the form loaded correctly.

    Unless we can reliably replicate the issue, we are relatively stuck.

    Looking forward to helping you get to the bottom of this!

Viewing 3 replies - 1 through 3 (of 3 total)

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