• Resolved dimensionsfoundation

    (@dimensionsfoundation)


    We added the login shortcode to the WooCommerce Memberships Custom Restriction Message field on a page, but the login form is not rendering correctly. Is there something we should be doing differently?

    The custom message we added was this:

    Review copies are available to instructors.  Request access here.

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    [user_registration_login]

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @dimensionsfoundation,

    We checked your site and found that the plugin uses CSS code for the default classes, which is causing issues. Because of this, it is replacing the user registration design. To fix this, please add the following CSS code in your Dashboard by going to Appearance > Customize > Additional CSS.

    .page-id-50180 p.user-registration-LostPassword.lost_password, .page-id-50180 label.user-registration-form__label.user-registration-form__label-for-checkbox.inline, .page-id-50180 .woocommerce .ur-form-grid p.user-registration-form-row.user-registration-form-row--wide.form-row.form-row-wide, .page-id-50180 p.user-registration-register.register {
    float: none;
    margin: 0 !important;
    }


    Best Regards!

    Thread Starter dimensionsfoundation

    (@dimensionsfoundation)

    Thanks so much.  That code resolved the display issues.  However, the form does not actually log the user in.  After completing the form and clicking Login, the page just refreshes without logging the user in.

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @dimensionsfoundation,

    Could you please provide us a screenshot of how you added the login form to the Request here page?
    Also, could you please test the conflict test once?

    Best Regards!

    Thread Starter dimensionsfoundation

    (@dimensionsfoundation)

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @dimensionsfoundation,

    The issue seems to be caused by the WooCommerce Memberships Custom Restriction, which does not allow the login process. The same feature is working on your other pages. Could you please check with the WooCommerce Memberships Custom Restriction plugin team about this issue?

    Best regards!

Viewing 5 replies - 1 through 5 (of 5 total)

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