Shortcode mailpoet_page is not rendering

  • Resolved preymann

    (@preymann)


    4 years, 4 months ago

    Hi Mailpoet-Team,

    I added the shortcode [mailpoet_page] to my site, but it is not rendering. I deactivated all my plugins, its still there. I’m using thrivethemes as a theme.

    The shortcode [mailpoet_manage_subscription] instead is rendering.

    What can I try / do with this issue?

    Thanks and Regards
    Patrick

    • This topic was modified 4 years, 4 months ago by preymann.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    4 years, 4 months ago

    Hello Patrick,

    Thank you for contacting MailPoet support. I will be happy to help you with this.

    > I added the shortcode [mailpoet_page] to my site, but it is not rendering. I deactivated all my plugins, its still there. I’m using thrivethemes as a theme.
    The shortcode [mailpoet_manage_subscription] instead is rendering.
    What can I try / do with this issue?`

    You will not be able to view [mailpoet_page] through the preview button in the page editor or if you publish and try to view the page.

    After having your new page created and published, access MailPoet > Settings > Basics.

    On the Basics tab, go to the Unsubscribe page section and select the custom Confirmation page created for it. See screenshot.
    Link to image: https://d33v4339jhl8k0.cloudfront.net/docs/assets/56672fa8c697914361554d94/images/5f3bdb4f2c7d3a352e90f918/file-16eiy1Ck3V.png

    You can click the preview link to view how your page is rendered.

    I hope this helps.

    Thread Starter preymann

    (@preymann)

    4 years, 4 months ago

    Hi Ojoma,

    thanks for your answer.
    Yes I know that, its only visible through the preview button. But it’s still not rendering.

    https://commitment-call.de/newsletter-einstellungen/?mailpoet_router&endpoint=subscription&action=confirm_unsubscribe&data=eyJwcmV2aWV3IjoxfQ

    Plugin Support Ojoma a11n

    (@geraltrivia)

    4 years, 4 months ago

    Hello again Patrick,

    Thank you for getting back to us.

    > thanks for your answer.
    Yes I know that, its only visible through the preview button. But it’s still not rendering.

    Can you please let us know if you’re using a custom page builder, such as Divi or Oxygen?

    If that’s the case, can you please try to save the page with the shortcode using the Gutenberg editor and let us know if it helps?

    Elvira K.

    (@treibalen)

    4 years, 3 months ago

    Hi there @preymann,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

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