Shortcode not working

Resolved mikehillcreative
(@mikehillcreative)

2 years, 1 month ago

Hello, I placed [responsive_menu_pro] in a shortcode widget in my WP Astra theme header section (tablet and mobile screen sizes) but no toggle is present and there is no trigger function at all. I also placed the shortcode in an html module within content section (beaver builder) and I can not see the menu toggle there either.

I did finally find the General Settings>Display Condition>Use as shortcode which is not well documented.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

sumitsanadhya
(@sumitsanadhya)

2 years, 1 month ago

Dear @mikehillcreative,

I hope this message finds you well.

Thank you for your feedback. I will discuss this with our team and make efforts to update it as soon as possible.

I trust that your issue has been resolved. Should you require further assistance, please don’t hesitate to reach out.

Regards,
Sumit
Thread Starter mikehillcreative
(@mikehillcreative)

2 years, 1 month ago
Sumit.
I am still waiting for a reply for 5 day. I just bought a 100 site license but did not know that the shortcode does not work.

I have sent 3 messages via your pro supoort area on the website. and replied to a couple emails with no response.

Can you please help me?
```
Hello Sumit.

You received an email reply but you referred to me as “Toastbrot”.

My WP support name is @mikehillcreative.

I updated the plugin.
But the shortcode placement is not working.
I also want to remove the default menu in upper right.

I tried both of these shortcodes:
[responsive_menu_pro]


[rmp_menu id="38”]

WordPress + Woo 6.5.2
PHP 7.4.33

Active Plugins
Astra Pro
Beaver Builder Plugin (Pro Version)
Beaver Themer
Cards for Beaver Builder
Responsive Menu Pro
Ultimate Addons for Beaver Builder
WooCommerce
Wordfence Security

This image highlights where I placed the shortcode in wp astra tablet and mobile header>

Screenshot 2024-04-16 at 5.43.05 PM.pngScreenshot 2024-04-16 at 5.49.01 PM.png

This is the test location of the shortcode within the content of the page.

Screenshot 2024-04-16 at 5.44.49 PM.png
```
sumitsanadhya
(@sumitsanadhya)

2 years, 1 month ago

Dear @mikehillcreative,

Sorry for the delay in reponse.

I am not able to see the screenshot.

Can you please reshare the screenshots here so I can check and help you to fix the issue.

Regards,
Sumit

Thread Starter mikehillcreative
(@mikehillcreative)

2 years, 1 month ago

My WP support name is @mikehillcreative.
https://ww.wp.xz.cn/support/topic/shortcode-not-working-465/

https://staging2.fullswinggolfperformance.com

I updated the plugin.
But the shortcode placement is not working.
I also want to remove the default menu in upper right.

I tried both of these shortcodes:
[responsive_menu_pro]
[rmp_menu id=”38”]

WordPress + Woo 6.5.2
PHP 7.4.33

Active Plugins
Astra Pro
Beaver Builder Plugin (Pro Version)
Beaver Themer
Cards for Beaver Builder
Responsive Menu Pro
Ultimate Addons for Beaver Builder
WooCommerce
Wordfence Security

This image highlights where I placed the shortcode in wp astra tablet and mobile header
https://mikehillcreative.com/wp-content/uploads/2024/04/Screenshot-2024-04-16-at-5.43.05 PM.png

https://mikehillcreative.com/wp-content/uploads/2024/04/Screenshot-2024-04-16-at-5.49.01 PM.png

This is the test location of the shortcode within the content of the page.
https://mikehillcreative.com/wp-content/uploads/2024/04/Screenshot-2024-04-16-at-5.44.49 PM.png

This is site health:
https://mikehillcreative.com/wp-content/uploads/2024/04/health-staging2-fullswinggolfperformance-wp-admin-site-health-php-2024-04-16-17_39_28.png

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