• Resolved Dennis

    (@codepalm)


    Hi Community!
    Does anyone have the same issue I have?

    I currently create my own WP-Template for the relaunch of my website.
    Now I am test the web-stories. Because I really don’t like Gutenberg, I use the Classic Editor with WPBakery.

    Since Web-Stories Version 1.1 the WP-Shortcodes are available, which I want to use.
    Unfortunately, the iFrame is shown not every time on my post.

    I really don’t know if it’s an error, or it is my custom template (The Template is Non-WP-Standard, because I’m using PHP-Object, instead of Template-Files. But in my oppinion, it should not be causing any problems)

    If I know, that others have the same issue, I try to look inside the code of the plugin and report it to the developers.
    Otherwise it should be my own fault and I should look for the bug in my template.

    I hope, that this isn’t off-topic, but I have the feeling, that this is a problem with the plugin.

    Thank you all in advance and have a nice day! 🙂

    Edit: Also I have noticed, that gradient-layers aren’t showing…

    • This topic was modified 5 years, 7 months ago by Dennis.
    • This topic was modified 5 years, 7 months ago by Dennis.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    Thanks for your report Dennis!

    Could you please share the URL of the post where the iframe is not always being displayed?

    > Also I have noticed, that gradient-layers aren’t showing…

    We’re aware of this and fixing this issue in our upcoming release.

    Thread Starter Dennis

    (@codepalm)

    Hi Pascal,
    thanks for your fast response! 🙂

    My website in development is currently only available in my own lokal docker-system on my VM.
    I try to update my public accessible staging-system on a htaccess-protected webspace in the next days.
    (That’s why I just want to see if anyone else got the same problem)

    Is there any possibility to share the htaccess-credentials only with you authors?
    Alternatively I set the site on noindex and remove the protection for a couple of hours.

    I also try to look into the code. Maybe I can see anything to be mentioned.

    Sincerely, Dennis

    Thread Starter Dennis

    (@codepalm)

    As far as I can say for now, the amp-story script and styles are not loaded correctly.
    Apparently, the frame has never shown since the last view hours (It has at the beginning for a few times…)

    Also I tried to load the 2 scripts from my template instead of the plugin.
    This hasn’t worked either.

    I let you know, if I can reproduce it in any way 🙂

    Plugin Author Pascal Birchler

    (@swissspidy)

    Interesting, thanks for the info so far.

    Not sure what exactly is failing to load, but it could be due to the htaccess protection, caching plugins interfering, or a browser extension.

    Feel free to share more details privately via https://docs.google.com/forms/d/1CSdMaWCwfivOaImRfcUpMJELhjO9Lk7sbqbQlzvh0u0/viewform

    @codepalm We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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