Hello @yliya14
Yep, shortcodes should definitely be supported inside the HTML element. Have you tried switching to the “Text” tab instead of the “Visual” one, inside the little editor that pops up? What error are you receiving exactly?
Thanks!
Yes, I tried it) When I insert text into the field, it just displays the text of the shortcode.
Hi @yliya14
The HTML element definitely supports these. Check it out — https://ibb.co/2vpD6VZ.
Though, due to the way the customiser live preview works like, it might be required to refresh the page after you’ve integrated the shortcode.
If it still doesn’t work that way, then I’m afraid that this might be an issue with the plugin that you’re trying to use the shortcode from. Have you also gotten in touch with the plugin’s author to find out his opinion about this?
Thanks!
Thank you! I will try. And thanks for the great free theme and your fast support! I love 😘😘😘
You’re very welcome, @yliya14!
Have a good one!