Shortcode – Testimonial widget by Axelerant

  • Resolved Patator100

    (@patator100)


    10 years, 4 months ago

    Hello

    I already have used the testimonial widget on the home page (www.com-bresil.fr) and it works great (1 testimonial at a time)

    I’m now adding a new page to my website where I will show all testimonials in a row (no slider).
    If I use the following shortcode, nothing is shown : [testimonials]
    If I use [testimonials_slider], then a slider appears and everything works

    I have just noticed that I have two Testimonial menu in my wordpress options.
    One is where I have recorded all my testimonials. The other menu was there before the installation of the Axelerant plugin.
    If I had a few testimonials to the old “menu” then my [testimonial] shortcode works.

    My conclusion is that there should be only one Testimonial menu…how to get rid of the old one or change the name of the one created by Axelerant’s plugin ?

    thanks

    https://ww.wp.xz.cn/plugins/testimonials-widget/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author saurabhd

    (@saurabhd)

    10 years, 4 months ago

    Hi Patator,

    Can you please confirm your theme do not have any inbuilt Testimonials feature?

    Thanks

    Thread Starter Patator100

    (@patator100)

    10 years, 4 months ago

    Hello again

    thanks for having fixed my issue with the other question !!

    I’m using a Betheme theme (translator theme).
    When you asked the question, I have checked that there is a “post type” disabling option where “testimonials is shown :

    I have ticked the option and I now have only 1 testimonial category showing in the menu
    Nevertheless, when I add the [testimonial] shortcode, it still retrieves the built-in Betheme testimonial and not yours…

    how can I do ?

    Plugin Author Subharanjan

    (@subharanjan)

    10 years, 4 months ago

    Hi Patator100,

    Can you please try this shortcode instead ? [testimonialswidget_list]

    It seems that the theme you are using has already the same shortcode [testimonials] and is creating conflict. If the above shortcode i.e. [testimonialswidget_list] doesn’t work for you, you may have to remove or override the shortcode provided by theme. To do so please read https://nodedesk.zendesk.com/hc/en-us/articles/202380861-My-theme-already-has-a-testimonials-shortcode-

    Please let me know if I can be of any further assistance.

    Thread Starter Patator100

    (@patator100)

    10 years, 4 months ago

    Hello Subharanjan

    Thanks for your help. The first solution work, great.
    But I would like to use other shortcodes proposed by the widget. Thus, I have tried the second solution you’ve offered.

    I found the following code in /www/wp-content/themes/betheme/betheme/function.php :
    require_once( LIBS_DIR .'/theme-shortcodes.php' );
    In //www/wp-content/themes/betheme/betheme/functions/theme-shortcodes.php, I found :
    add_shortcode( ‘testimonials’, ‘sc_testimonials’ );
    add_shortcode( ‘testimonials_list’, ‘sc_testimonials_list’ );

    THEN
    I have tried to remove both lines (//), no change.
    I have added the remove_shortcode to the same file : /www/wp-content/themes/betheme/betheme/function.php

    remove_shortcode( 'testimonials', 'sc_testimonials' );
remove_shortcode( 'testimonials_list', 'sc_testimonials_list' );
remove_shortcode( 'testimonials');
remove_shortcode( 'testimonials_list');

    Any clue what I could do ?
    Thanks

    Plugin Author Subharanjan

    (@subharanjan)

    10 years, 4 months ago

    Hi Patarator100,

    Simply commenting out these two lines should work. Did you clear your testimonials/website cache?

    add_shortcode( 'testimonials', 'sc_testimonials' );
add_shortcode( 'testimonials_list', 'sc_testimonials_list' );

    Note: You may lose your changes when the theme gets upgraded if you have directly edited theme files. Please check if you can take help of child theme.

    If the above not working, you can still use [testimonialswidget_list] and other shortcodes provided by Testimonials Widget without issues.

    Thanks !!

    Thread Starter Patator100

    (@patator100)

    10 years, 4 months ago

    it worked !!!
    Great !!!

    The list is correctly showing with just [testimonials].

    I will now look at your shorcodes in details as I would like to have more space in between each testimonial listed

    thanks for your help
    patrice

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Shortcode – Testimonial widget by Axelerant’ is closed to new replies.