• Resolved rfddddddd

    (@rfddddddd)


    Hi, i have a problem with shortcodes.

    After installing the plugin, the shortcodes do not work.
    I created a form and a testimonial display. Then I inserted the necessary shortcodes into my page, but the forms are still not displayed. Tell me what could be the problem.

    That how i try to insert shortcode: https://ibb.co/ZfMhHNb
    And that how i see result https://ibb.co/sy42d00

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • beatrice12

    (@beatrice12)

    Hello @rfddddddd,

    Thank you for explaining!

    It might be an issue caused by a plugin or your theme.
    I recommend installing this plugin: https://ww.wp.xz.cn/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate Strong Testimonials and see if it works correctly with a default WordPress theme (Twenty Nineteen for example) and no other plugins.

    Please let me know how it goes and what you find!

    All the best,
    Beatrice.

Viewing 1 replies (of 1 total)

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