• Resolved Rookie

    (@alriksson)


    Shortpixel status: Your ShortPixel image optimization and CDN quota was used, add more credits to keep fast serving optimized images on your site (based on status at 07:57, click here to refresh).

    I have an account and subscription but where do I let AO know about the account? No field to input API key.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    you have to add your domain to the associated domains at shortpixel’s @alriksson alriksson, more info in their knowledge base 🙂

    hope this helps,
    frank

    Thread Starter Rookie

    (@alriksson)

    Cheers! But it’s added both staging and LIVE site and AO still reports “our ShortPixel image optimization and CDN quota was used”

    But when I click refresh it still check based on 2hours delayed fetch. Don’t know which CET you use but assume you would look at the server CET to sync time?

    But it still reports after added domain to shortpixel account.

    Should I add custom cdn domain I rebranded with cname? or is the domain where it is used that I should add?

    • This reply was modified 7 years, 1 month ago by Rookie.
    • This reply was modified 7 years, 1 month ago by Rookie.
    Thread Starter Rookie

    (@alriksson)

    Still reports “quota was used”, added all domains there but it does not manage to pick it up.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Can you share the domain here or in mail to futtta-at-gmail-dot-com @alriksson ?

    Thread Starter Rookie

    (@alriksson)

    Check your email thanks! 🙂

    Hi!

    Exactly the same here.
    Enough quotas in my Shortpixel Account, but the WP Backend said, its all off. The API works and counts any use and i can see it in the sourcecode too. Its just that Message in your Plugin.
    Any Suggestion in the meantime? Thank you &

    Best regards

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    What happens if you click the link to refetch the status @ccobain ?

Viewing 7 replies - 1 through 7 (of 7 total)

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