Hi,
Tks for the answer.
1. The shortcode you are trying to use.
[fts_instagram instagram_id=4486648440 pics_count=12 type=user profile_wrap=no]
2. An example link to the problem in question.
http://www.primobasilico.com.br/
Look in the middle of the homepage
3. The report from the System Info page of our plugin.
### Begin System Info ###
SITE_URL: http://www.primobasilico.com.br
Feed Them Social Version: 2.6.5
— WordPress Configuration:
WordPress Version: 4.7.12
Multisite: No
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: primobasilico
PHP Memory Limit: 768M
WP_DEBUG: Disabled
— Webserver Configuration:
PHP Version: 7.0.33
Web Server Info: litespeed
— PHP Configuration:
Safe Mode: No
Upload Max Size: 128M
Post Max Size: 128M
Upload Max Filesize: 128M
Time Limit: 300
Max Input Vars: 10000
Allow URL File Open: On ()
Display Erros: N/A
— PHP Extensions:
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
— FTS Settings->Global Options:
Cache time: 1 Day (Default)
— Active Plugins:
Better WordPress Minify: 1.3.3
Carousel Slider: 1.7.0
Check and Enable GZIP compression: 1.1.11
Contact Form 7: 4.6
FB Messenger Live Chat: 1.4.4
Feed Them Social (Facebook, Instagram, Twitter, etc): 2.6.5
Google Analytics Dashboard for WP (GADWP): 5.3.7
Popup Maker: 1.7.29
Responsive Gallery With Lightbox: 1.6.18
Smush: 3.1.1
W3 Total Cache: 0.9.7
WP Mail SMTP: 1.2.5
Yoast SEO: 4.7.1
— Custom Token or Keys added to Options Pages
— You must have a custom token to use the feeds
Facebook App Token: No
Twitter Consumer Key: No
Twitter Secret: No
Twitter Token: No
Twitter Token Secret: No
Pinterest Token: No
Instagram: Yes
YouTube: No
— FaceBook & Twitter Date Format and Timezone
Date Format: one-day-ago
Timezone: No
— Hide Facebook Images in Posts:
Hide: No
— Hide Facebook Error Handler:
Hide: No
— Fix Twitter Time:
Fix: No
— Disable Magnific CSS:
Fix: No
— Fix Internal Server Error:
Fix: No
### End System Info ###
