Hello, I’d be happy to help.
1. Please provide your environment info: server and PHP version
2. List of all other activated plugins.
3. Please go to wp-config.php and turn on WP_DEBUG then visit this screen again to see if there are any errors on the page.
cf. https://codex.ww.wp.xz.cn/WP_DEBUG
Thread Starter
xianx
(@xianx)
Hello Frankie Jarrett,
Thanks for your reply. Here is the info.
CentOS release 6.4 (Final)
PHP 5.3.3 (cli) (built: Feb 22 2013 02:51:11)
Copyright (c) 1997-2010 The PHP Group
Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies
mysql Ver 14.14 Distrib 5.1.69, for redhat-linux-gnu (x86_64) using readline 5.1
Full plugin list – http://snag.gy/lKZVj.jpg
Wp debug info – http://snag.gy/4sLLY.jpg
No error is showing. It seems recording are storing but not showing (I have marked with red)
Please fix.
Hey xianx, sorry for the lack of update.
In order to give you a solution we first have to replicate the problem ourselves and discover the culprit. So far, we have not been able to do so.
We will continue trying and I will update you here as soon as we have an idea of what could be causing this.
Hi @xianx,
Looking at your list of installed plugins I think one of them is causing a conflict. The only way to resolve your issue is for you to deactivate the other plugins and if it solves the issue then reactivate each one at a time until the problem comes back. This would be very helpful to Stream and the author of the other plugin that is conflicting.
There is also a verified conflict with W3 Total Cache when the New Relic option is activated. See http://ww.wp.xz.cn/support/topic/stream-w3-total-cachenew-relic-breaks-stream?replies=4 for more info.
Marking this as resolved until an update is provided by the OP about testing for plugin conflicts.
