Hi @ksingnil,
Thank you for contacting us.
Can you please provide us with the image (the one that you wish to add) URL so that we can do some testing?
Hello. The URL is
I now turn the pop up off though. Will you be able to check that? I cannot leave the pop up on with an error.
It still keep giving me same error after I upload the picture to it and then click updated.
It is showing “no image selected”
Hey @ksingnil,
I believe you did not attach the URL.
Please attach it so that we can check.
Hi, we are experiencing the same issue. I have 21 sites that I am trying to add and image to and so far the first 8 are experiencing the exact same thing. We see a no image beaver notification. This is an urgent issue as we are trying to get a notification out to our businesses due to the recent outbreak. Thank you!
I have it staged on a dev link so you can see it.
http://webdevphp-morrisc.azurewebsites.net/
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This reply was modified 6 years, 2 months ago by
mporterlmc.
Hi @mporterlmc,
Thank you for contacting us.
We have added a task to fix the issue in our upcoming updates.
As for now, we will give you the fixed version of the plugin which you will need to replace with the old one.
Please follow these steps so that you won’t have the problem anymore:
1. Uncheck this option: https://prnt.sc/q9s73n
2. Delete the free plugin from WP account
3. Download the new plugin from here: https://we.tl/t-HwUZFNWBGO
4. And upload it to your WP account
Hi @sygnoossupportteam
Thank you. I have tried this and it is telling my the plugin installed failed. I tried on multiple sites.
I am having another issue with the plugin on several sites. I am able to build and save an image pop-up. But the settings for the pop-up display rules reset to nothing
every time I hit save. It is the only setting that won’t save which in turns makes the plugin unusable.
I can send screenshots if there is an email I can send it to.
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This reply was modified 6 years, 2 months ago by
mporterlmc.
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This reply was modified 6 years, 2 months ago by
mporterlmc.
Hi @mporterlmc,
Thank you for your response.
Here is our email address: [email protected]
Once you contact us, we will continue the conversation there.