Showing the wrong currency

  • Resolved bobaphil1

    (@bobaphil1)


    5 years, 9 months ago

    I have the premium, but I have now got the total price showing in RON, and not GBP, which I have now set a number of times.

    I have tried to submit a ticket, but it keeps saying I cannot since I haven’t filled out all of the fields…which I have.

    They are based in the US, so I can’t call them either.

    EDIT : It doesn’t matter what I set the currency too, it’s always showing RON, which I found out is Romanian.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Design

    (@designful)

    5 years, 9 months ago

    Hi Bobaphil1,

    Sorry to hear that you’re having some issues. I’ll reply to each of your items.

    I have the premium, but I have now got the total price showing in RON, and not GBP, which I have now set a number of times.
    > Sounds like a bug, we can investigate this on Monday when our dev team is back

    I have tried to submit a ticket, but it keeps saying I cannot since I haven’t filled out all of the fields…which I have.
    > We’ve had 20 tickets in the last 5 days, I’m not sure why it’s not working for you. Can you please share a screenshot?

    They are based in the US, so I can’t call them either.
    > We don’t have a phone number. We use an email-based ticket support system called FreshDesk that allows us to organize our tickets, knowledgebase, support agents and responses.

    > You can search up Designful on Facebook and send us a message there too if you cannot on our support channel.
    > http://stylishcostcalculator.com/support

    Regards,
    Mike Belanger

    Plugin Author Design

    (@designful)

    5 years, 7 months ago

    The ticket is closed. The issue is resolved or the user has stopped replying.

    Thank you for using S.C.C

Viewing 2 replies - 1 through 2 (of 2 total)

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