• Resolved midigitalsolution

    (@midigitalsolution)


    It looks like this is a known issue but having issues with sticky header effects when changing viewports. Its seems like something was set to 100px instead of 100%. Just wanted to mention this if it helps in resolving the issue. Thanks.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Divyang Chaudhary

    (@divyangposimyth)

    Hello @midigitalsolution
    We are sorry for the inconvenience and confusion.

    Can you please brief us more? Please share screen recording video for better understating. 

    You can use this Screen Recording Tool

    Looking forward to your response. 

    Best Regards. 

    Thread Starter midigitalsolution

    (@midigitalsolution)

    Plugin Support Divyang Chaudhary

    (@divyangposimyth)

    Hello @midigitalsolution

    Apologies for the delay in getting back to you!

    We’ve tried multiple approaches but couldn’t reproduce the issue on our end. Could you please ensure that the width is set using ‘%’ instead of ‘px’ and check again? Here’s a reference image to help: https://prnt.sc/t-V8ltpGJOwB

    If the issue still persists, just let us know — we’re here to help!

    Best Regards.

    Thread Starter midigitalsolution

    (@midigitalsolution)

    @divyangposimyth We had default settings on. I tried adding this but same issue occurs.

    Plugin Support Divyang Chaudhary

    (@divyangposimyth)

    Hello @midigitalsolution,

    Thank you for bringing this to our attention.

    I’d like to let you know that this issue has already been addressed and will be resolved in the next plugin update. We truly appreciate your patience and understanding while we work on releasing the fix.

    In the meantime, if you have any other questions or need further assistance, feel free to reach out — we’re here to help!

    Best regards.

    Thread Starter midigitalsolution

    (@midigitalsolution)

    Hello, this is still an issue is the most recent update. Can you please take another look? Thanks. Seems like others are making threads for the same issue.

    Plugin Support Divyang Chaudhary

    (@divyangposimyth)

    Hello @midigitalsolution
    Thank you for your patience.

    I’m happy to inform you that this issue has been resolved in the latest v2.1.0 release. Please update and let us know if everything works as expected.

    If you have any questions or need further assistance, feel free to reach out.

    Best Regards.
    SHe Team.

    Plugin Support Divyang Chaudhary

    (@divyangposimyth)

    Hello @midigitalsolution

    It’s been a while since we last heard from you. I hope the issue has been resolved. We are marking this ticket as resolved now.

    If you encounter any further issues or have any concerns, please open a new ticket.

    Thank You.

Viewing 8 replies - 1 through 8 (of 8 total)

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