Sidebar Widget showing wrong content

Resolved josepedrodiaz
(@josepedrodiaz)

4 years ago

I have created a gallery to be added on each different page that I have. The problem is that when adding the “NextGen Widget” to the Sidebar it does not take the widget options, it always shows the last 4 uploaded images, no matter what configuration I make in the NextGen Widget

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Imagely
(@imagely)

4 years ago

Hi @josepedrodiaz,

Could you please let us know what settings are you using for the widget?

Thanks

Thread Starter josepedrodiaz
(@josepedrodiaz)

4 years ago

Hi @imagely, this are my setting when including the NexTGen widget in the Sidebar:

– TItle: Gallery title string
– Show: 9 thumbnails
– Recently added
– Width/Height: 85×85
– Select: Only which are listed
– Gallery ID: 15

Thanks in advance.

Plugin Contributor Imagely
(@imagely)

4 years ago

Hi @josepedrodiaz.

Thanks. So in this case, NG’s Widget should load the most recent images from the 15 gallery then it is going to load the other images from the other galleries in case that the gallery with ID 15 doesn’t contain sufficient images.

Could you please let us know if that’s the case or perhaps it doesn’t load any images from the needed gallery at all?

Thread Starter josepedrodiaz
(@josepedrodiaz)

4 years ago

Hi @imagely, I have set to display 9 images in this widget and the gallery with the ID 15 has 9 pictures inside, so is not the case of less images in the gallery than in the widget settings. Also only one of the pictures included in this gallery is displayed in the widget, the other 8 are not part of the gallery with the ID 15. Thanks in advance for you help!

Plugin Contributor Imagely
(@imagely)

4 years ago

If you don’t mind, please submit a ticket at https://www.imagely.com/report-bug/ mentioning this thread’s URL and we’ll have a closer look at it.

Thanks!

Thread Starter josepedrodiaz
(@josepedrodiaz)

4 years ago

@imagely thank for all your help, I’ve opened a ticket to report bug, I noted the site is using the WordPress Page Widgets plugin, Im adding the images in the page edition view, using this plugin, because we have one different gallery displayed on each different page.
When I open the bug report y get the following message im copy as a prove.
(Thank you for submitting your bug report Pedro! This is just to report a bug and is not intended for back and forth communication. If you need support on any Imagely products, please visit our to open a ticket.)

Thanks!

Plugin Contributor Imagely
(@imagely)

4 years ago

Hi @josepedrodiaz,

Thanks for submitting it and no worries, our support team will get back to you from there.

Viewing 7 replies - 1 through 7 (of 7 total)

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