• panthenol

    (@panthenol)


    Hi,

    I would like to use your awsome “custom sidebar” plugin.

    But when I try to run the options, it wont finish loading…

    I have the latest wordpress version installed.
    I am Using the parabola theme.

    And this is the Console output:

    Uncaught TypeError: Cannot read property 'create' of undefined(anonymous function) @ measureIt.js:120
    backend.js?ver=1:8 Uncaught TypeError: settings.data.search is not a function(anonymous function) @ backend.js?ver=1:8m.event.dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:3m.event.add.r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:3m.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:3e.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:8x @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4m.ajaxTransport.send.b @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4

    Please help me.

    https://ww.wp.xz.cn/plugins/custom-sidebars/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey there panthenol,

    Hope you’re well today!

    I’ve tested Custom Sidebars with Parabola theme and I didn’t have any issues. Added a sidebar to specific page and replaced the right sidebar of the theme.

    Since I’m not sure which options are not loading I tried going to theme settings and tried few options, everything worked properly.

    Where exactly are you getting this error or rather which part doesn’t load?

    Looking forward for your response 🙂

    Best regards,
    Bojan

    Thread Starter panthenol

    (@panthenol)

    Hey Bojan,
    thank you for your fast respond!

    for example if I go to the widget options and then create a new sidebar with your plugin. I can enter the name and description of the plugin and as soon as I hit create, the popup start loading, in console i get this error:

    Uncaught TypeError: Cannot read property 'create' of undefined(anonymous function) @ chrome-extension://aonjhmdcgbgikgjapjckfkefpphjpgma/measureIt.js:120
    backend.js?ver=1:8 Uncaught TypeError: settings.data.search is not a function(anonymous function) @ backend.js?ver=1:8m.event.dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:3m.event.add.r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:3m.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:3e.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:8x @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4m.ajaxTransport.send.b @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4

    and nothing happens anymore, it just wont stop loading.

    Then after i reload the page, the sidebar I created appears. But as soon as I try to edit it or change any settings, I get the same issue.

    Best regards,

    panthenol

    Hey again panthenol,

    Checked again with creating new sidebar and everything worked just fine, see video here http://screencast.com/t/sNoDuAGH.

    So I believe this is most likely just a conflict with another plugin. Can you try testing for a plugin conflict by deactivating all other plugins as displayed in the following flowchart to know which one is conflicting if any.

    http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

    Best regards,
    Bojan

    Thread Starter panthenol

    (@panthenol)

    Wow, Bojan thanks for the excellent support!

    I found out that there is a conflict with the “Tiempo.com” Plugin. While it is deactivated “Custom Sidebar” works!

    Another tip how to fix this, would make me even more happy. Otherwise i will need to replace “Tiempo.com” by any other weather plugin…

    Thank you, you are awesome!!

    Hey again panthenol,

    I’d be more then willing to report this to our developer so he can further investigate this but considering this is not really a popular plugin (also not even updated for latest versions of WP, says it is compatible up to: 3.7.8) it will probably not have a high priority so I’d advise on trying to find another one to replace it.

    Have a great day!

    Cheers,
    Bojan

Viewing 5 replies - 1 through 5 (of 5 total)

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