• Resolved emmanuelj

    (@emmanuelj)


    An error occurred: We are unable to send credentials to your WordPress site. This may be caused by a plugin or your hosting provider blocking incoming POST requests or restricting REST API access. Please check your plugins or reach out to your hosting provider.

    Sign in with Google

Viewing 5 replies - 1 through 5 (of 5 total)
  • @emmanuelj thanks for reaching out. That error typically is associated with either your host or other security measures you might have blocking Site Kit’s incoming request. Could you go through the following troubleshooting checks:

    1) You have WordPress administrative role access on the website and administrative access for the Google Services (see permissions levels required in our documentation).
    2) Your host and website has the REST API enabled and accept incoming POST requests from the “Site Kit by Google/1.0” user agent
    3) Temporarily disable ModSecurity if enabled on your web hosting (during setup only)
    4) Your website is publicly accessible (not in a local environment)
    5) Temporarily deactivate any caching and security plugins you might have active (or implementations at the server level), some are known to impact setup
    6) Reset Site Kit ( Site Kit > Settings > Admin Settings > Reset Site Kit)

    If the steps resolve your issue please let us know which one resolved it. If the problem remains after attempting all suggested fixes please provide the following information:
    – Your web hosting provider

    @emmanuelj we’ve just released version 1.1.0 and advise updating. The update may not resolve this particular issue, however running through the troubleshooting steps above have helped other users find out what is blocking the request on their side. Let me know what you find!

    @emmanuelj I am checking if you had further questions about the issue or if it has been resolved? If so, send a reply to let me know and I will update your support topic accordingly.

    Plugin Support James Osborne

    (@jamesosborne)

    @emmanuelj Just chasing up with regards the problems you had been encountering with Site Kit. We have made some significant updates to the plugin as of version 1.1.2, which addresses the issue you were encountering.

    With this update I will mark this support topic as resolved. If the issue you highlighted remains on your side please inform me and I would be happy to help. 

    Thread Starter emmanuelj

    (@emmanuelj)

    thank so much for your time
    but i already purchase the yoaest premium seo plugin and i work perfectly thanks one again

Viewing 5 replies - 1 through 5 (of 5 total)

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