• Resolved munish28

    (@munish28)


    Hi ,

    i have not added any Regular prices to both i.e ( Simple and variable product )
    and both stock status as – In stock .

    But when it’s come to View product : The Simple product showing nothing expect the product name, Meanwhile the variable showing as The item is not in stock and not available.

    i think there should be the same on the Simple product : Isn’t?

    Images attached
    Thanks
    Simple Product

    Variable product

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi!

    Thanks for reaching out!

    You are correct both should appear the same, if the settings are the same.

    Can you please include screenshots of the Product Data screen for both products so we can get a better idea of what’s going on?

    Thread Starter munish28

    (@munish28)

    Video

    instead of screenshot i have shared the video, clean and clear view 😀

    Thread Starter munish28

    (@munish28)

    Any update

    Hi!

    Thanks for the video!

    Your discrepancy is because you haven’t set prices for the Variable Product’s Variations. Setting a price for each variation should fix that.

    Thread Starter munish28

    (@munish28)

    you are not getting my point , could you please read the first statement i have given above ? i havnt set prices for the simple product as well . but its not showing out of stock or not available, mean while i havnt added the too for vairable , but its showing out of stock and not available status

    Thread Starter munish28

    (@munish28)

    any update?

    Hi!

    To clarify, yes you haven’t set prices for both products but a variable Product requires prices for each variation in order to have the variations appear, you’ll notice in your video that there’s a banner explaining that.

    Because there’s no price, the variations can’t be in stock, which is why you’re not seeing the same blank as the simple product.

    Plugin Support Tseten a11n

    (@tibetanitech)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)

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